The Moderating Effects of Gender between Patient Intimacy, Trust, and Loyalty

Ririn Tri Ratnasaria, Sri Gunawanb, Jasmi bin Abu Talibc*, Sri Herianingrumd, Tika Widiastutie, Dina Fitrisia Septiarinif, a,b,d,e,fUniversitas Airlangga, Indonesia, cUniversiti Malaysia Terengganu (UMT), Email: aririnsari@feb.unair.ac.id,  bsgunawan@feb.unair.ac.id,  c*jasbatrisyia2@umt.edu.my,dsri.herianingrum@feb.unair.ac.id,  etika.widiastuti@feb.unair.ac.id,  fdina.fitrisia@feb.unair.ac.id

This research examines the moderating effects of gender on the relationship between a patient’s intimacy and trust. This study used patients as sample who frequently visit the health care clinics (medical specialist).  A sample of 357 respondents were selected using convenience sampling. To examine the first hypothesis, a two-way Anova was used. To examine the second hypothesis, a simple regression was used. The results reveal that the influence of patient intimacy on trust between the male patients and female patients is different. The influence of patient intimacy on the trust in female patients is higher than that in male patients of the medical specialists. An important implication of our study is that the medical specialists need to increase their quality of communications and social interactions to their patients. Pages 1 to 16




The Continuous Professional Development for Early Childhood Teachers through Lesson Study in Implementing Play Based Curriculum (Case Study in Jakarta, Indonesia)

Hapidina*, Yuli Pujiantib, Sofia Hartatic, Yuliani Nuranid, Nurbiana Dhienie, a,b,c,d,eEarly Childhood Teacher Education, Faculty of Education, Universitas Negeri Jakarta, Jln. Rawamangun Muka Raya, Jakarta Timur, 13220, Email: a*hapidin@unj.ac.id

The continuing professional development of the teacher profession for early childhood teachers has focussed on developing the mastery of the concepts and application of STEAM, a content-based learning in play-based curriculum. Play-based curriculum is part of international issues in the development of the profession of early childhood teachers that occur in various countries. Of all the efforts to develop the early childhood teacher profession, Indonesia has become one of the interesting cases in implementing STEAM content-based learning in the play-based curriculum in early childhood education institutions. This effort was made to help teachers develop and develop STEAM (Science, Technology, Engineering, Art, and Math) content-based learning plans in the play-based curriculum. The study was conducted using action research methods through lesson study. Data collection is done by using observation, interviews and document analysis. The study participants consisted of 7 Kindergarten teachers in Tahfidz Kindergarten, East Jakarta, DKI Jakarta Indonesia. The results of the study found that Lesson Study became one of the alternative choices to assist teachers in making improvements to professional performance on an ongoing basis. Lesson Study becomes a locus for changes in teacher knowledge and pedagogical skills. Lesson Study has helped teachers to gain changes in pedagogical knowledge and skills, especially in implementing a play-based curriculum. Lesson through the preparation of play activities based on SLAMETS content (Science, Literacy, Art, Math, Engineering, Technology and Social Study) as part of developing STEAM content in an integrated, meaningful and contextual manner. Lesson Study is also a vehicle for teachers to carry out transformative learning about various pedagogical knowledge and skills. Pages 17 to 25




The Impact of Human Resource Management on the Financial Performance of Listed Firms in Vietnam

Thi Minh Phuong Nguyena*, Van Toi Dinhb, Duc Tai Doc, Thi Hoang Mai Trand, Thi Hanh Duyen Nguyene, a,d,eVinh University, Vietnam, bNghe An Economic University, Vietnam, cUniversity of Labour and Social Affairs, Vietnam, Email: a*minhphuongn78@yahoo.com

This research is conducted to investigate the impact level of human resource management on financial performance of firms in Vietnam. Secondary data was collected from audited annual reports of large listed firms and primary data was gathered from sending questionnaires to big listed firms on the Ho Chi Minh Stock Exchange (HOSE). We ran a regression model for independent variables of human resource management and dependent variable of financial performance. Return on assets and profit before tax are proxied for financial performance. The results show that the sharing of information and authorisation in the governance system is an important determinant influencing the creativity of individuals and organisations. Therefore, large listed firms should proactively develop and implement policies on training and developing personnel skills; develop recruitment activities to ensure the most suitable input resources for firms; design a system to encourage personnel; and appropriate organisational structure to increase creative space for employees. Pages 26 to 37




Hinduism and the Religious Identity of Southeast Asian Youth

Marina I. Romanovaa*, Sergey B. Zinkovskiib, Konstantin G. Sokolovskiyc, aPacific National University, Khabarovsk, Russian Federation, bPеоples’ Friendship University of Russia (RUDN University), Moscow, Russian Federation, cHumanitarian - technical academy, Kokshetau, Kazakhstan, Email: a*romanova.mari67@rambler.ru

Hinduism is a unique phenomenon that gave rise to many schools of thought and worldview systems. This is a religion of universal principles that gives its adherents free rein to search for the truth. The theological aspects of Hinduism are highly universal and allow anyone who believes and is ready to believe to find rationalising arguments. The article examines the flexibility of the Hindu canons, their plasticity with respect to the individual, the ability to gain one's own knowledge, as well as the ability to avoid fanatical observance of the religion tenets. The main distinguishing feature of Hinduism is its ability to adapt to living conditions, which makes the religion very popular and accessible. Hinduism does not condemn its followers; it merely regulates moral principles and creates a highly religious community. The results of the survey showed the main religious problems of the immigrants living in the United States. The materials of the article can help to develop the solution to the main problems that religious individuals face when they are outside their country, as well as to identify the factors influencing the youth’s self-identification. The study can also help to find out whether the transformation of religious identity should be resisted and considered as “scolding” the main tenets of Hinduism. The survey is an objective study of the psychological attitude and identity of Hindus as it involved different social groups. Pages 38 to 53




Educational Imperatives of the Administrative Culture in Ukraine: An Empirical Approach

Liliia V. Honiukovaa*, Vitaliy I. Dokashb, Volodymyr V. Perzhunc, Nadiia O. Chyrkovad, a,dNational Academy for Public Administration under the President of Ukraine, Kyiv, Ukraine, b,cYuri Fedkovych Chernivtsi National University, Chernivtsi, Ukraine, Email: a*honiukova.lilii@rambler.ru

The paper explores the role of education in the formation of administrative culture. The objective of the research is to identify the attitude of civil servants to education in the context of shaping the administrative culture. The findings of empirical research in the educational practice (new curricula and disciplines, forms of teaching) and in the administrative activity helps to identify and solve pressing problems in the formation and implementation of new features of the administrative culture of civil servants of various ranks, of acting politicians, and of administrative managers. In the studying of administrative culture, we applied both, the latest and classic methods of research, such as the expert survey, in-depth interview, online-survey of respondents, scientific-practical developments on problems of education, science, politics and public administration, according to M. Weber. The research confirms that the educational process is determined by the values inherent in it. It is illustrated by the findings of surveys of civil servants from the national and local levels. The educational development strategy should be guided by the values available in society. Empirical research is measuring a correlation of educational process development. The Ukrainian experience may be of use to countries (especially in the former USSR area) that are reforming civil service by implementing changes into educational policy. The changes should be guided by the value imperatives of the educational process. This is the novelty of the research. Pages 54 to 66




A Model to Explore the Ability of Mediating Variables to Reduce Export Barriers

Syaifuddin Yanaa*, A. Rahman Lubisb*, Hizir Sofyanc, Faisald, aPh.D Student at Management Science, Universitas Syiah Kuala Banda Aceh and Lecturer Engineering Faculty Universitas Serambi Mekkah Banda Aceh- Indonesia, b,dLecturer at Ph.D Program in Management Science, Universitas Syiah Kuala Banda Aceh- Indonesia, cStatistic Department, Universitas Syiah Kuala Banda Aceh - Indonesia, Email: a*syaifuddin.yana@serambimekkah.ac.id,  b*rahmanlubis54@yahoo.com

This study aims primarily at exploring the effect of the ability of mediating variables to reduce export barriers. This study attempts to bridge the barrier of commodity export companies. Two independent variables that influence mediating variables and simultaneously impact export performance are firm competence and customer relationship. The study also expected the output to become the extension of the concept of literature and also recommendations for export activities for commodity exporting firms in the global market environment. The results showed that all research paths had a positive and significant effect, except the firm competence path towards expert performance which had a negative effect that was not significant. Hypothesis testing for mediation effects is also accepted. Pages 67 to 87




The Development of Models of Instructional Leadership in Teacher Training and Education at Muhammadiyah University Sumatera Utara

Elfriantoa*, Bahdin Nur Tanjungb, Faisal Rahman Dongoranc, Lilik Hidayat Pulungand, a,b,c,dUniversity Muhammadiyah Sumatera Utara, Medan, Indonesia, Email: a*elfrianto@umsu.ac.id,  bBahdinnur@umsu.ac.id,  cfaisalrahman@umsu.ac.id,  dlilikhidayat@umsu.ac.id

The purpose of this research is to improve the quality of the culture in the Faculty of Teacher Training and Education at the Muhammadiyah Sumatera Utara University by developing collegial leadership models. The type of research used is development research (r and d) with ADDIE development models. The activities carried out in the first year only analysed the needs and preparation of instructional leadership model instruments in the Faculty of Teacher Training and Education at the Muhammadiyah Sumatera Utara University based on the quality of culture by taking into account the achievement of study program accreditation standards. The results show that in the planning activities carried out by the Head of the Study Program the components of the Study Program are: (1) compiling the program as discussed with the lecturer team, (2) updating the program and implementing the approved program, (3) the Head of the Study Program  seeks  solutions  to any inhibiting factors found in the  implementation of the program (4) and then take action to implement the agreed upon solution and oversee the preparation of the program. The expected target is to prepare a study program performance based on the implementation of accreditation standards in developing the quality of the Faculty of Teacher Training and Education at the University of Muhammadiyah Sumatera Utara. Thus, the results of long-term research in the form of accreditation-based program is designed as outlined in the Strategic Plan, Renop, RIP Lemlit and LPM. Pages 88 to 103




Information Systems Success Model: A Review of Literature

Mahmoud Khaled Al-Kofahia*, Haslinda Hassanb, Rosli Mohamadc, a,b,cTunku Puteri Intan Safinaz School of Accountancy (TISSA), Universiti Utara Malaysia (UUM), Malaysia, Email: amkmkofahi@yahoo.com,  blynn@uum.edu.my,  croslim@uum.edu.my

The most significant topic for present researchers and scholars is Information Systems (IS) success. DeLone and McLean developed an IS success model and introduced it to provide a complete and extended definition of IS success. To-date, thousands of scholarly articles have cited the IS success model. However, despite this evident impact, only a few researchers have reviewed these studies. Hence, the purpose of this study is to perform a comprehensive literature review of past research papers that have utilised the IS success model as a theoretical foundation. Using the Scopus database, the review of literature is based on 114 scholarly articles and conference papers from the years 2012 to 2018. The analysis covers demographics, methodology, significance and limitations of association of the variables. The results show that developing countries are the major sources of the primary data; while, e-government, enterprise resources planning, and e-learning systems are the most examined systems. The review shows that the methodologies most used are survey and cross-sectional approaches. The analysis also indicates a lack of longitudinal work and use of homogeneous samples, as among the limitations highlighted by prior researchers. The results of this study will add to the extant knowledge of the past studies which have incorporated the IS success model. Pages 104 to 128




Protection of Intellectual Property Rights of the Tengger Adat People's Knowledge

Emilda Kuspraningruma, Thohir Luthb, Yuliatic, Rachmat Safa’atd, aFaculty of Law Universitas Mulawarman, b,c,dFaculty of Law Universitas Brawijaya, Email: aemildakuspraningrum@fh.unmul.ac.id,  btohir.luth@ub.ac.id,  cyuliaticholil@ub.ac.id,  drachmad.syafaat@ub.ac.id

The concept of intellectual property rights has been initiated with western thoughts and accepted gradually in the eastern world, including in Indonesia. The aim of this paper is to explain about the affirmative action that the Indonesian government takes to accommodate the concept of intellectual property rights of the Tengger Adat people. Based on Article 18B paragraph (2) of the 1945 Indonesian Constitution and Article 27 paragraph (2) of the Universal Declaration of Human Rights it is implied that every person has a right to protection for his/her moral and material interests. Therefore, in making a policy intended to protect the knowledge of the Adat community, the Indonesian government should take into account four components, namely: (1) justice; (2) economics; (3) culture; and (4) social matters. Pages 129 to 138




Face Negotiation in Conflict Resolution and Friendship Building amongst Indonesia’s Javanese and NTT Youth in Solo

Esfandani Peni Indreswaria*, Andrik Purwasitob, Agung Satyawanc, aPostgraduate Student of Communication Science Department, Sebelas Maret University, Indonesia, b,cLecturers of Communication Science Department, Sebelas Maret University, Indonesia, Email: a*esfandani.pindreswari@student.uns.ac.id

This research examined facework in Face Negotiation Theory (FNT) and its relation to conflict resolution in intercultural interactions between youth groups in Indonesia. Indonesia is a multiethnic society with a history of communalism. This study used a critical discourse analysis of interviews and works of literature on facework and forgiveness and friendship building between majority and minority cultures of Javanese and East Nusa Tenggara (NTT) universitiy students in Solo, a city which is known to be the spirit of Javanese culture. The results showed that being able to forgive, as well as having the ability of self disclosure helps youths in establishing a friendship. This served as a foundation of a peace-building approach through FNT in creating harmony, understanding cultural differences and eliminating prejudice, especially in parties with cultural conflict history. Pages 139 to 155




An Analysis of Production Units Implementation in Vocational Schools in Aceh Besar, Indonesia

Nasir Usmana*, Murniati ARb, Ulfah Iranic, Faizar Abdurrahmand, Mukhlisuddin Ilyase, a,bEducational Administration Management, Syiah Kuala University, Indonesia, cSTMIK Banda Aceh, Indonesia, d,eSTKIP Bina Bangsa Getsempena, Indonesia,

This study aims to analyse the planning, implementation, development and evaluation of production units in Vocational Schools (SMKs) in Aceh Besar District, Indonesia. The study employed descriptive qualitative research. This research was done in two SMK specifically SMK 1 Mesjid Raya and SMKN 1 Al Murbakeya. The subjects were the schools’ top management, teachers and the school committees. The instruments used to collect the data were interviews, field observations and documentary study. The research study found the implementation of the production unit was the integral planning system that must be designed appropriately, to obtain the targeting output of the unit of production in the vocational school, as the embryo of student involvement in the world of work globally, to fulfill the need of manpower with better skills. Pages 156 to 165




Policy of Criminal Sanctions against Corporations Using Illegal Foreign Workers in Indonesia

Sri Endah Wahyuningsiha, I Dewa Putu Gede Anom Danujayab, Muchamad Iksanc, aFaculty of Law, Sultan Agung Islamic University, Semarang, Indonesia, bMaster Program Faculty of Law, Sultan Agung Islamic University, Semarang, Indonesia, cFaculty of Law, Muhammadiyah University, Surakarta, Indonesia, Email: aendah.w@unissula.ac.id,  bdewa.anom85@gmail.com,  cmi214@ums.ac.id

The Corporation is the subject of the development of Indonesian Criminal Law. Corporate criminal liability has been governed by legislation that is specific outside the criminal code. Increasingly,  corporations employ illegal foreign workers in Indonesia, but the application of sanctions that have been done are the only the  deportation of the foreign workers. The purpose of this study is to analyse corporate criminal liability employing foreign workers in Indonesia. The method of study used is normative juridical by using secondary data. Data is obtained by collecting and analysing literature materials through library studies. The research results can be concluded that the current policy of the corporate criminal liability formulation in Indonesia has recognised the corporation as the subject of criminal law. Corporate arrangements that employ illegal foreign workers are governed by Law No. 13 of 2003 on employment, ranging from chapters 42 to 49, while criminal sanctions are governed by article 185. Pages 166 to 182




The Development Prospect of the Pinisi Vessel Industry in the Bulukumba Regency Indonesia

Akhmada, Amirb, Asdic, Arniatid, Muhammad Yunus Alie, Muhammad Syukurf, a,b,c,dFaculty of Economy and Business Muhammadiyah University Makassar, eFaculty of Engineering Muhammadiyah University Makassar, fFakultas Ilmu Sosial Universitas Negeri Makassar, Email: aakhmad09@yahoo.co.id,  bamir@unismuh.ac.id,  casdimuh@yahoo.co.id,  darniati@unismuh.ac.id,  emuh.yunusali@unismuh.ac.id,  fm.syukur@unm.ac.id

A Pinisi vessel is an original vessel of the Bugis and Makassar tribes in South Sulawesi. The boat is built by a panrita lopi (shipbuilder expert) without using modern ship-building technology. The research aims to find out the development prospect of the pinisi vessel industry. The data used in the research is obtained from key informants through in-depth and structured interview. The selected key informants consist of existing pinisi vessel owners and panrita lopi in the Bonto Bahari Sub-district, Bulukumba Regency. The data is then analysed using SwoT analysis. The analysis result indicates that the main strengths of the pinisi vessel industrial development are the designation of the vessel as an Intangible Cultural Heritage by Unesco and the expertise of the panrita lopi. Meanwhile, the weaknesses consist of capital limitation, business management, tools, and the marketing system. Business development opportunities of the pinisi vessel are increasingly better after the designation of the vessel as world cultural heritage by Unesco. It is indicated by the increase in government support as well as interest in marine tourism both from domestic and abroad. On the other hand, long-term timber material availability and the increase in competition in the shipping industry are among the challenges faced in pinisi vessel business development in the future. Pages 183 to 194




The Development of Cultural Tourism through Tales and Beliefs: A Case Study of the Katu tribe in Laos PDR

Arunee Sriruksaa, aASEAN Languages Center, Faculty of Humanities and Social Sciences, Khon Kaen University, Naimuang Subdistrict, Muang District, Khon Kaen Province, 40002, Thailand, Email: aArunsr@kku.ac.th

The aim of this article is to present a perspective about the development of cultural tourism through tales and beliefs. A case study of the Katu tribe in Laos PDR was based on non-participatory observation, non-structured interviews, and the study of related documents and research. From the study on the development of cultural tourism through tales and beliefs, it was learnt that the Katu tribe in the New Kandon village, Xekong province, Laos PDR, had passed down tales and beliefs related to the birth of humanity through the story of “Ya Mek and Ma Teuk” (male dog) from generation to generation. The reason for this was to pass on the history of their people as well as to express their relationship to their birthplace and living place. However, today, the telling of the tale has been passed on to outsiders, tourists, and researchers in response to the curiosity about those people of the village leader. The function of the tale and beliefs of the past had changed along with the context of society. The tale-telling was used to create tourism opportunities for the community, which was one way to increase both the monetary and non-monetary value of the culture, the society, and the economy, both at the local level and the national level. Pages 195 to 208




Social Development: Education Services for the Indigenous Community in Kampung Naga

Nasira, Badrudinb, Wresni Pujiyatic, Apriani Safitrid, a,dEducational Administration, Universitas Muhammadiyah Kendari, bIslamic Educational Management, UIN Sunan Gunung Djati Bandung, cEducational Management, Universitas Wiralodra, Email: adhion_zir@yahoo.com,  bdr.badrudin@uinsgd.ac.id,  cwresni.pujiyati@gmail.com,  dapriani.safitri87@yahoo.com

The purpose of this research is to explore the culture of indigenous people in Kampung Naga and their perceptions of education to formulate a strategy for social development. This research uses an ethnographic approach procedure. Researchers conducted interviews with the local government, community leaders, and residents of Naga village. Observation and analysis of relevant documents was also carried out to enrich the data. The data analysis involved domain and taxonomy analysis by Spradley. The researchers formulate that 1) Naga residents are people who apply the cultural values of their ancestors; 2) they are also subject to rules made by the government; 3) Naga village communities need education to increase the capacity of life skills as long as the process is adjusted to their socio-culture; and 4) community social development uses alternative education program approaches with specific methods and curriculum. It implements life skills education and increases the capacity of primary school services, non-formal educational institutions, and developing partnerships with the private sector, NGOs and communities in developing educational programs for indigenous peoples of Kampung Naga community. Pages 209 to 225




Internal Quality Assurance of Initial Teacher Education Programs in Vietnam: A Descriptive Study

Thanh Van Thaia, Thu Hung Phanb*, aNghe An Department of Education and Training, Vinh City, Vietnam, bVinh University, Vinh City, Vietnam, Email: athaivanthanhdhv@yahoo.com, b*thuph.vinhuni@gmail.com

This paper seeks to investigate the practices of internal quality assurance in teacher education programs across Vietnam. Survey questionnaires were administered to three groups of stakeholders: teachers/managers, student teachers/alumni, and employers from five teacher education programs. This was done to obtain appraisals of internal quality assurance practices related to their programs. The findings show that the programs have embraced quality assurance in their policies and practices in order to ensure that expected learning outcomes satisfy stakeholder needs. They also show that the program content, instruction, student assessment, staff, and supporting activities achieve the expected learning outcomes. However, the study also suggests that expected learning outcomes should better reflect school requirements and equip future teachers with more practical teaching skills required for effective teaching at schools. To this end, academic and professional components should be integrated and schools should be more involved in training future teachers. In general, it is recommended that quality assurance needs be geared toward improving quality rather than merely conforming to external standards. Pages 226 to 244




Entrepreneurship Competence of School Principals to Support the Development of Income Generating Production Units

Sitti Roskina Masa*, Arifin Sukingb, a,bFaculty of Education, Universitas Negeri Gorontalo-Indonesia, Email: a*sittiroskina@ung.ac.id

The school principal is a strategic position key to developing school innovation. One of the main competencies that is an important requirement of a successful principal is entrepreneurship competence. Therefore, school principals should have good entrepreneurship competence to manage production units in developing school income generation. The objectives of the research are (1) to identify and analyse the entrepreneurship competence of school principals, and (2) find and identify strengths and challenges encountered by school principals in obtaining entrepreneurship competence. The research applies mixed methods (quantitative and qualitative). The research participants include all 41 principals of public vocational high schools in Gorontalo Province. The collected data highlights the entrepreneurship competence of school principals. This is comprised of (a) potential creativity, (b) instinctive entrepreneurship, (c) work motivation, (d) solution orientedness, and (e) hard work. The data also highlights (2) strengths and challenges encountered by school principals in managing production units. Questionnaires, interviews, and document analysis are applied in the data collection. The research findings show that school principals (a) have potential creativity, (b) have instinctive creativity, (c) have work motivation, (d) have problem-solving skills, (e) work hard. They also show their strengths are (a) productive teacher involvement, and (b) government commitment to facilitate funds and facilities. Their challenges are (a) unavailable human resources for production units, (b) less impact on pro-community education policy, (c) limited financial support, (d) non-continuous programs, (e) limited land, and (e) marketing. Pages 245 to 257




Middle School Preparedness in Dealing with Fire Disasters in Kampung Melayu Village

Muzania, Cahyadi Setiawanb, Fitriana Nurindah Putric, a,b,cGeography Education Department, Social Science Faculty, State University of Jakarta, Email: amuzani@unj.ac.id,  bcahyadi@unj.ac.id,  cfitrianaputri0919@gmail.com

This research aims to determine the level of middle school preparedness in the face of a fire disaster in Kampung Melayu village. The study used quantitative analysis by using data counting techniques from LIPI and distributing surveys to a sample population of 299 students, 48 teachers, and 2 education personnel from 2 junior high schools in Kampung Melayu village. The data analysis technique used involves structural preparedness, consisting of the preparedness of school facilities and infrastructure (following the guidelines of the Ministerial Regulation of Public Works No. 26, year 2008 on the technical requirements of protection systems for fire in buildings and the environment). It also involves non-structural preparedness, consisting of the preparedness of students, teachers, and educational professionals who follow the guidelines of LIPI and BNPB. The results showed that the acquisition of high school preparedness values in the face of fire disasters in Kampung Melayu village is high. The also showed that the acquisition of high scores influenced the availability of structural aspects that support the efforts of disaster preparedness at school, non-school structural understanding of disasters, and efforts to increase structural and non-structural capacity. The latter involves conducting disaster simulation activities through cooperation with related institutions such as BNPB, the East Jakarta Fire Department, and health institutions, such as puskesmas. Pages 258 to 274




The Product Innovation of Seaweed Moringa Chips: An Antecedent to Customer Value and Competitive Advantage

Sudirman Zaida, aFaculty of Economy and Business, Halu Oleo University, Indonesia, Email: asudirmanzaid@gmail.com

The purpose of this study was to determine the effect of the product innovation of Seaweed Moringa chips on customer value and competitive advantage. This research was conducted in Wakatobi Regency, Southeast Sulawesi Province by taking a sample of 225 consumers as respondents. The analytical tool used to analyse the influences between variables in this study is path analysis. The results of this study indicate that the efficacy of Seaweed Moringa chips’ product innovation has a direct effect on customer value and competitive advantage, with path coefficients of 0.483 and 0.334, respectively. The efficiency of Seaweed Moringa chips’ product innovation also has a direct effect on customer value and competitive advantage, with path coefficients of 0.364 and 0.326. The results of this study also found that there is a direct influence of customer value on competitive advantage, with a path coefficient of 0.368. Pages 275 to 285




The Influence of Nurses’ Intentions in Dealing with Needlestick Injury (NSI)

Ketut Ima Ismaraa, Anderias Umbu Rogab, Widya Hary Cahyatic, Siti Kaidahd, aState University of Yogyakarta, bUniversity of Nusa Cendana, cState University of Semarang, dUniversity of Lambung Mangkurat, Email: aima.ismara@uny.ac.id, banderias_umburoga@staf.undana.ac.id, cwidyahary27@mail.unnes.ac.id, dsiti.kaidah@ulm.ac.id

This study analyses the influence of intention on Occupational Safety and Health (OSH) performance and behaviour following needlestick injury (NSI) handling procedures. This study utilised a qualitative and quantitative mixed method. Data was obtained through in-depth interviews and observations. The structural equation model (SEM) was used to analyse ex-post facto data. The sample of this study consisted of 289 respondents. They were purposively and randomly selected from the population of all nurses (1,042 people) at Dr. Sardjito Education Hospital in Yogyakarta, with an accuracy level of 5%. Findings show that intention directly affected OSH performance and behaviour following NSI handling procedures. This was indicated by a coefficient of 0.779, z arithmetic value of 10.64 and a p value of 0.000 (<0.05). Intention was proven to have a significant influence on OSH climate and behaviour following NSI handling procedures. Pages 286 to 298




Chronological Analysis of Brand Trust: A Construct Proposition

Afif Zaerofia, aDepartment of Business Management, Faculty of Islamic Economics and Business Institut Agama Islam Tazkia, West Java, Indonesia, Email: aafif@tazkia.ac.id

The purpose of this study is two-fold: 1) to identify the conceptual development of brand trust and 2) to propose the construct of brand trust. To help with this issue, more than twenty papers discussing the concepts of brand trust are selected and examined. The papers are chronologically analysed according to decades. A descriptive qualitative approach is used in this research. Through literature investigation it is found that although sources have various conceptualisations, they refer to the same or a similar feelings: confidence, belief, reliability, and security. However, further analysis suggests the conceptualisation of brand trust has been evolving chronologically and can be categorised into three phases: before 1990, between 1991 and 2010, and after 2011. This study contributes to the conceptualisation of brand trust through a historical (chronological) approach. It is evidence that a constructed conceptualisation of brand trust is a time-specific reflection. Pages 299 to 309




The Relationship between Management Information Systems and Decision Support Systems and its Impact on Decision-Making: An Analytical Study in the UR General Company in Thi-Qar Province

Shatha Abood Shakira, Firas Adnan Abbas Altabtabaeb, Thaer Hasan Kadhim AL Hargusec , aMinistry of Education Al-yemen Secondary School for boys, bUniversity of Alqadisyah College of Business Administrations and Economics Dept. of Business Administrations, Email: bFiras.a.abbas@qu.edu.iq,  cthaer.alhargose@qu.edu.iq

This paper aims at recognising the relationship between the decision support systems (DSS) and the management information systems (MIS), and the impact of this relationship on decision making (DM) in the studied company. A questionnaire is used to collect data from the sample of 231 employees from some of the departments that are important in the company: Planning Department, Information Centre Department, Human Resources Department, and the Technical Department. These departments represent the biggest managerial departments in the company. The descriptive analysis, the data analysis, and the coefficient of the hypotheses of the study are made. The results have referred to the connecting relationship and the significant impact between the variables of the study. The recommendations are made in a way that enable the studied company to improve the infrastructure and the specialised cadre, and the care for the extracted information and improving the intake systems of data. Pages 310 to 327




A Comparative Study of Words Indicating ‘Artificial Containers of Water’ in Vietnamese and English

Nguyen Van Thaoa, Hermanb, Nguyen Thi Quynh Thoc, aFaculty of Philology, Hanoi Pedagogical University 2, Vietnam, bEnglish Education Department, Faculty of Teacher Training and Education Universitas HKBP Nommensen, Indonesia, cPedagogy Department – Tay Nguyen University, Email: anguyenvanthao@hpu2.edu.vn,  bherman@uhn.ac.id,  cquyntho.1988@gmail.com

Artificial containers of water were created by the Vietnamese during ancient times. For their specific usage demands, the Vietnamese created artificial containers of water with different shapes and different kinds of materials. Thus, the Vietnamese gave them many different names. This research analyses the words which indicate ‘artificial containers of water’ in the Vietnamese language and contrasts it with the English language to determine the similarities and differences in the scale of their denotative meanings. Pages 328 to 337




Becoming “the Little Ghost”: the Social and Cultural Construction of Illegal Thai Migrant Workers in South Korea

Kanika Ussasarna, Penchan Pradubmook-Shererb*, a,bDepartment of Social and Health, Faculty of Social Sciences and Humanities, Mahidol University, Thailand, Email: b*penmook@yahoo.com

This study aims to determine the social and cultural forces that construct the experiences of illegal Thai migrant workers to be so-called, “little ghosts”, working in South Korea. A multi-sited ethnography and content analysis were utilised in this study to display the complexity of the structural determinants driving the Thais from the rural villages to become illegal workers in South Korea. Those social and cultural forces include: (1) the marginalisation of the rural communities of the nation state’s development; (2) the cultural meaning of the workers in abroad as the “Phor Liang Nork” — the Thai dialect term means “the overseas millionaire”; (3) the inaccessibility to the government’s migrant worker employment system; and (4) normalisation of the “illegal workers”. The study suggests needing to limit the myth of social representation and blaming the victims towards the illegal workers, and to providing the support for reintegration. This includes labour market information, entrepreneurial training or overseas legal employment and life advice that would allow enhancing the skills and experience of illegal migrant workers. Pages 338 to 352




Piloting the Uzbek Model of the European Language Portfolio: Preliminary Results

Khikmatullo Urazbaeva, aWestminster International University in Tashkent,

This study presents the preliminary results of introducing the European Language Portfolio (ELP) to the pre-service English teacher training program courses in the higher education institutions in Uzbekistan. Despite the Common European Framework of Reference (CEFR) being introduced to the Uzbek education system in 2013, the teacher-centred approach to teaching continues to highly prevail in language classrooms. The aim of introducing the ELP was to suggest an alternative tool to foster learner autonomy, self-assessment and reflective thinking skills in ELP users. This move would shift towards a more learner-centred approach to teaching. The data was collected using survey and interview methods. The collected quantitative data was statistically analysed and interpreted. The findings suggest that the ELP was a totally new concept for students and they highly appreciated the opportunities offered by the ELP. When applied to pre-service English teacher training students, they identified its potential for use in their own teaching practices. Pages 353 to 365




Trade Openness, Government Development Expenditures, Gross Capital Formation and Economic Growth: An ASEAN Case

Jopinus Saragiha*, Jumadiah Wardatib, Ikbar Pratamac**, a,bFaculty of Economics, Universitas Efarina, Simalungun, Sumatera Utara, Indonesia, cSchool of Accountancy, College of Business, Universiti Utara Malaysia, Sintok, Malaysia, Email: a*jopinuss@gmail.com,  c**ikbar.p@gmail.com

The present study aims to provide a comprehensive understanding regarding the significance and impact of economic growth variables in Thailand. Therefore, the present study will enable signifying the areas which require efforts towards achieving economic growth development in Thailand. Furthermore, this research will offer recommendations for managing variables and establishing policies, which serve as catalysts for the economic development of Thailand’s economy. Therefore, accurate and goods actions are needed, since it is the basic pulse to achieve the development of nations. A strong economy depicts the real development situation and protects the higher prosperity of people, which develops peace and stability in the economy. Such empirical findings may provide insights to other researchers, including to investigate it and offer a better explanation. However, this study focusses upon the economic growth determination in Thailand using 40 years of data, during the period of 1976–2018. Pages 366 to 383




The Role of Transformational Leadership on Employee Engagement in a Beverage Distributor Company in Indonesia

Harry Wiyantoa, Ma’ruf Akbarb, Agung Dharmawan Buchdadic, aDoctoral Program, Human Resource Management, Jakarta State University, b,cLecturer, Jakarta State University, Indonesia,

The purpose of this research is to study employee engagement through transformational leadership and career development. Transformational leadership, career development, and employee engagement were assessed in an empirical study based on a sample of 138 permanent staff employees from four Provinces in Indonesia, working at a local beverage distributor company. The data gathered using a printed questionnaire was analysed through path analysis methods. The findings show there is a positive direct effect among transformational leadership to employee engagement, career development to employee engagement, transformational leadership to career development, and a positive indirect effect of transformational leadership to employee engagement through the mediating role of career development. The implication of the research is of the utmost importance for companies facing a high voluntary turnover and high absenteeism rates, in recent times. Transformational leaders in teams contribute to career development and employee engagement. Imparting transformational leadership training to the unit leader can help to strengthen employee engagement through career development. This study explores the role of transformational leadership on employee engagement through the mediating role of career development, which has not been explored theoretically and tested empirically at a beverage distributor company in Indonesia. Pages 384 to 400




Managing Sustainable Business Practices of Indonesian LQ45 Companies

Heri Yantoa*, Evi Zulaikhahb, Niswah Barorohc, Santi Susantid, a,b,cUniversitas Negeri Semarang, Semarang, Indonesia, dUniversitas Negeri Jakarta, Jakarta, Indonesia, Email: a*heri.yanto@mail.unnes.ac.id

In the long run, sustainable business will be an important factor in determining the existence of companies. The study employs sustainability report disclosure (SR) as a proxy of sustainable business. LQ45 companies that have a sound financial performance, have enough resources to implement sustainable business. This research attempts to identify the antecedents of SR disclosure among LQ45 companies. The population of this research is all LQ45 companies which publish financial statements in three consecutive years. By using a purposive sampling, this research collects 135 data sources for further analysis. The average of SR disclosure is 16 per cent, with environmental performance achieving 1.3 out of a five-point scale. SR is significantly influenced by environmental performance and the board of directors (BoD). Leveraged negatively, while profitability is positive, influences the environmental performance. The BoDs’ concern on environmental performance, sustainable business, and leverage management still needs improving. Government and other related parties should facilitate these companies to implement better sustainable business. Pages 401 to 417




Key Principles of Reforming the Tax System in Ukraine

Roman N. Leshchenkoa*, Mykola I. Inshynb, Andrii Y. Korotkikhc, Maksym V. Panchenkod, a,b,dTaras Shevchenko National University of Kyiv, Kyiv, Ukraine, cInterRegional Academy of Personnel Management, Kyiv, Ukraine, Email: a*leschenko.ro@rambler.ua

The purpose of the research is to identify the key principles of reforming the tax system in Ukraine. The study is based on general theoretical and scientific research methods. The analysis revealed that a radical tax reform is needed in order to restore the economy of the country. To reflate the economy, it is proposed to replace the value-added tax with a five per cent sales tax. It has been concluded that the basic corporate tax rate (or corporate income tax) should be 12.5 per cent. The mechanism for determining taxable profit is based on the financial statements with enhanced opportunities to use the accelerated method of depreciation, exemption from taxation and taxable profit paid according to the results of the previous reporting period, in order to reinvest profit in the taxpayer's business activities. It is also necessary to abolish the simplified tax system and to shift to corporate taxation, as well as to the taxation of private entrepreneurs at the rate of five per cent. Pages 418 to 431




An Analysis of the Relationship between Accounting and Corporation Income Taxation: An Empirical Study in Vietnam

Hoang Thanh Hanha, aAcademy of Finance, Hanoi, Vietnam, Email: ahoangthanhhanh@hvtc.edu.vn

This study aims to identify and record the provisions on corporate income tax, in accordance with international regulations, which have and are being implemented in Vietnamese enterprises. When initially applied, there were certain difficulties reflected in the accounting and tax regulations. In the process of studying international regulations in the relationship between accounting and taxation, from which to draw research gaps, lessons were learned. Accordingly, a process was developed to handle the steps in the relationship between accounting and taxation, which has been a concern of accountants and tax departments. This paper outlines the specific steps to implement in determining the relationship between accounting and taxation. Pages 432 to 445




The Impact of Oil Price Shocks on the Iraq Economy – a Case Study for the Period 1990-2018

Hussein Abbas AL-Shammaria, Jawad Kadhim Al-Bakrib, Sarah Sinan Dawoodc, aDepartment of Environment Management, college of Administration & Economics, university of Babylon, Iraq, b,cDepartment of Banking and Finance, college of Administration & Economics, university of Babylon, Iraq, Email: abus.hussein.abbas@uobabylon.edu.iq,  bbus.jawad.kadhim@uobabylon.edu.iq,  cSarasinan900@gmail.com

This paper estimates the impact of external shocks, especially oil shocks, on major macroeconomic variables – Real Gross Domestic Product, Government Expenditure, Inflation rates and Unemployment Rates – in the Iraq economy with quarterly data covering the period Q1 1990 to Q4 2018. In this study we have used a restricted VAR model and Johansen Co-integration test and Impulse Response Functions to investigate the impact of oil price shocks on the Iraq economy. Our results indicate that despite the decline in oil revenues as a percentage of GDP to 28.6% in 2015 compared with 42.4% in 2014. This was not accompanied by a decrease in public expenditure, because a large part of government spending goes to the operational budget, which is characterised by a high stability as a result of the increase of government spending on military operations for the purpose of extending security stability. Therefore inflation rates have only slightly changed, as the money supply in the Iraqi economy has not changed despite the changes in oil prices. We believe this is due to the extensive size of the Operating Budget, which is relatively stable at the expense of the Capital Budget, 30% at best for the duration of the research. Pages 446 to 461



Discourse About the Government’s Political Goal to Move the Capital of Indonesia

Rahma Sugihartatia, Daniel Susilob*, Teguh Dwi Putrantoc, aDepartment of Library and Information Sciences, Airlangga University, Indonesia, bFaculty of Communications Science, Dr Soetomo University, Indonesia, cPhD Candidate at Department of Social Sciences, Airlangga University, Indonesia, Email: b*daniel.susilo@unitomo.ac.id

The relocation of the Indonesian capital, which was announced by President Joko Widodo, was certainly no longer a rumour. Indonesia is preparing to build facilities and infrastructure in Borneo as the new capital of Indonesia. The relocation of Indonesia's capital from Jakarta is to become a national medium-term development from 2020 to 2024. This study aims to find out what political discourse the government wants to achieve in moving the Indonesian capital. In this research, the method used is the analysis of van Dijk's critical discourse in Kompas.com news in August 2019. Based on the results that have been analysed, it is found that the political objectives of the government in moving the new capital from Java to Borneo are motivated by economic equality, the concept of smart cities, geographical location, and efforts to transfer problems from Java to Borneo. Authors conclude that the discourse of moving the capital of Indonesia only sells artificial dreams to the public. The cost of moving the capital to Borneo requires a hefty fee. Moreover, Indonesia's current financial condition is still not a surplus or deficit. Pages 462 to 480

The Sociological Aspect of Contemporary Interactive Art

Ghasaq Hassan Muslim Al-Kaabia, aUniversity of Babylon, College of Fine Arts, Babylon, Iraq, Email: aMuhmed7070@gmail.com

The current research consists of four chapters devoted to the problem of research, which is comprised of the following questions: what is the social dimension of contemporary interactive art? Is interactive art a social product? And, does this art have a role in enhancing the values of the world community? The third chapter is devoted to the analysis of the research sample which consisted of three models. The fourth chapter is presents the results and conclusions. This also comprises the social dimension that produced an interactive contribution, including the involvement of the collective public, as in the sample models (1, 2, 3). Pages 481 to 498

The Features of Psychological Projection in Brut Art

Dalal Hamza Mohammeda, Tiswahin Takleef Majeedb, Fatima Abdullah Omranc, a,b,cCollege of Fine Arts, University of Babylon, Babylon, Iraq, Email: adoctorfatima8@gmail.com,  bTklyft770@gmail.com,  cdalosh590@gmail.com

The importance of the research is emphasised on the individual who tries to occupy the psychological thesis related to psychological projection and put it into practice in the artistic aspect. In other words, its importance is manifested in the fact that it examines the relationship between the features of projection as a general psychological phenomenon or condition, applies those features of works of art by artists of the brut, and highlights the nature of projection in psychological and aesthetic studies. The objective of the current research is to reveal the features of psychological projection in brut art. The problem of the current research arose in trying to investigate the psychological projection features of the artists of the brut through their artistic achievements, during the period from 2000 to 2015, in America and Europe. After analysing three models of the paintings of the artists of the brut, which were deliberately selected, a number of conclusions emerged, the most prominent of which were: the features of psychological projection in the art of brut focussed on symbolic performance, especially the childish orientation, as well as the emotional and unconscious treasury, so the forms were characterised by distortion and roughness. In relation to the phenomenon through the employment of the technical aspect, one of the most prominent recommendations was the need to emphasise the impact of the psychological ideas of society in art, especially how to reflect the psychological projections of marginalised artists, such as prisoners and insane asylums in advanced Western societies and communities in the products of those arts. Pages 499 to 518

The Impact of Six Sigma Methodology on the Performance of Jordanian Pharmaceutical Firms

Mohammad Salameh Almasarweha, Eiad Basher Alhyasatb, Firas Al-Rawashdehc*, Ahmed Atallah Alsarairehd, Omar Alhawatmehe, aDepartment of Business Administration, The University of Jordan, bFaculty of Business – Al-Balqa Applied University Al-salt-Jordan, cDepartment of Risk Management and Insurance, Faculty of Management and Finance, The University of Jordan, dDepartment of Computer Information Systems, Faculty of Information Technology, The University of Jordan, eDepartment of  Accounting, The University of Jordan, Email: am.almasarweh@ju.edu.jobeyad.hyasat@bau.edu.joc*f_rawashdeh@ju.edu.jodah_8545@yahoo.com,ah_8545@yahoo.comea.alhawtmeh@ju.edu.jo

This study aims to show the impact of applying Six Sigma methodologies to the performance of pharmaceutical firms in Jordan. For the purpose of gathering the data a well-structured questionnaire has been developed and administered to the study population which included all staff and service recipients of pharmaceutical firms. The study sample consisted of all staff directly dealt with or related to the total quality management, which consisted of senior management and departments related to the overall quality, unit managers, and heads of departments. A correlational descriptive analytical method was used for data analysis, and hypotheses testing. A number of statistical tools and methods were used such as the arithmetic mean, standard deviation, and canonical analysis. The results showed there is an  impact which is statistically significant at the level of significance (0.05α ≤ standards for six sigma; continuous improvement, customer focus, prevention, commitment and support of senior management) on performance .Therefore, it has been concluded that the impact of Six Sigma on the firm's performance is an important topic and needs to be studied deeper, especially in the present time, due to its impact on the reality and the future of the surveyed firms. The study recommends that its highly needed to always gain the support of senior management to adopt Six Sigma style to improve services at pharmaceutical firms and consequently satisfy the customers' needs and desires. Pages 519 to 537

Evaluation of the Teachers of Communication and Information in Jordan: A Survey Study of the Jordanian Media's Reporting on Health

Yousef Hameeda, Sawsan Abuhamdahb*, aCollege of Communication and Media, Al Ain University, Abu Dhabi, UAE, bCollege of Pharmacy, Al Ain University, Abu Dhabi, UAE, Email: b*smaabuhamdah@gmail.com

There is a wide range of views regarding the Jordanian media's treatment of health in Jordan, in terms of the quantity, quality. The study aimed to investigate the Jordanian communication and media professors' evaluation of the way that the Jordanian media treated the health issues in Jordan concerning the extent of coverage, comprehensiveness, methods and the quality. The study used the descriptive statistics survey, was carried out in the period between December 2014 and January 2015. The components of the study included 68 media professors. A random sample comprising 56 respondents was selected for the study. The study used a questionnaire that was designed to meet the objectives of the study. The study concluded that Television and Radio Coverage of Health Issues was largely (very good) in the areas of efficiency and comprehensiveness. Regarding the methods and awareness role, they were (good) while the component of Qualification was (acceptable) in both Radio and Television. The print came in second place after Television and Radio, as it was estimated (good) for each dimension which indicates a clear homogeneity in these programmes. Finally, websites ranked the third place. The study recommended that Jordanian media needs to produce distinguished health programs. Pages 538 to 553

Evaluation of Overseas Field Study Program at the Indonesia Defense University

Tatar Bonar Silitongaa, Bedjo Sujantob, Muchlis R. Luddinc, Dewi Susitad, Endri Endrie, aUniversitas Pertahanan, b,c,dUniversitas Negeri Jakarta, eUniversitas Mercu Buana, Jakarta, Indonesia, Email: atatarbonar@idu.ac.id, eendri@mercubuana.ac.id

This study is intended to analyse the stages of initial condition (antecedents), process (transactions), and outcomes phase of Indonesia Defense University overseas field-study program. The study design utilises a qualitative method with the evaluation approach of the Countenance Stake model. Primary and secondary data were collected through interviews, observation, focus group discussion, and documentation studies accompanied by validation tests using triangulation and data analysis using Miles and Huberman's interactive techniques. The findings revealed the initial condition stage had achieved a value of (71.31%), process stage (74.99%), and outcomes phase (70.83%). Overall, the results of the program study achieved a score of (72.38%) which is considered as a high category, which means that most aspects of the program have been implemented/available according to the evaluation criteria. Based on the results, this program is recommended to be continued with some improvements that focus on program needs and concepts to be a world-class standard university. Pages 554 to 573

Using Indonesia Folklore to Improve Good Attitudes in Elementary School Students

Taufinaa, Izzatib, Muhammad Ilham Syarifc, a,b,cUniversitas Negeri Padang, Email: ataufina@fip.unp.ac.idbizzati02051975@gmail.comcmdilhamsf@gmail.com

This paper explores reading literacy by using folklore to develop and nurture a good attitude in elementary school students. The study utilises a research and development model. The research was followed by the development and dissemination of a product development model, R2D2 (recursive, reflective design, and development). The populations were elementary school students in Padang City and Pariaman City. A questionnaire was used as an instrument to collect the data. The folklore stories used were contained in teaching materials. Today, many countries are supposed to improve the literacy skills and good character of their people and society. Globalisation has made some effects multidimensional, especially attitude. Therefore, we must solve this problem. The paper outlines how new materials can improve good attitudes and characters. The results were obtained via a questionnaire for expert review, with teachers and students stating the category of ‘very valid’. The books could improve a good attitude in elementary school students. Pages 574 to 591

A Training Model Based on Collaborative Research to Develop Teachers’ Research Competence

Leonarda, Basuki Wibawab, aDoctoral Program in Educational Technology, Universitas Negeri Jakarta, Indonesia, and Lecturer at Universitas Indraprasta PGRI, Jakarta, Indonesia, bDepartment of Educational Technology, Universitas Negeri Jakarta, Indonesia, Email: aleo.eduresearch@gmail.com,  bbwibawa@unj.ac.id

Indonesian teachers’ competence is very poor, especially in relation to action research. Whereas, the research competence has too many effects to increase instructional quality. It is because there is no particular training to develop the teacher's competence, especially in relation to undertaking training to develop the teacher's competence for research. The developing model to advance teacher competency training is too poor. The standard model often used to develop training is the ADDIE model. However, we need to pay attention to some components because the audience of the training is teachers, so we need to consider many aspects such as the audience involvement, the provision of motivation, and so on. We need to develop the modified model to accommodate the model that has previously existed, which uses the ARCS developing model principal in motivation, the principal ASSURE model in audience involvement, and collaborative research to reach the training goals. The aim is for this model to guide the developer in creating a training system to increase teachers’ competence in research. Pages 592 to 608

Validity and Practicality of E-Module Microtic Training toward Computer Network Engineering Teachers

Rusdinala, Kasman Rukunb, Asrul Hudac, Khairul Ansharid, a,b,c,dUniversitas Negeri Padang, Email: arusdinal@fip.unp.ac.idbkasman.rukun@gmail.comcasrulhuda@gmail.comdanshari_khairul@yahoo.co.id

This research developed training microtic e-modules and reveals their validity and practicality utilising the Plomp and Nieveen models that included three stages of development: preliminary research, prototyping stage, and assessment stage. The instrument used was a questionnaire on validity and practicality. The results of the validity test researched by 3 material experts were from 3 aspects including the construction and technical aspects which were obtained from validator 1 with an average of 0.92, from validator 2 with an average of 0.87, and of validator 3 with an average of 0.89 within validity category. Based on these results from the 3 validators the average validator was 0.893 within validity category. In the validation of the material of 3 e-module experts with the 4 aspects of content quality, learning quality, interaction quality, and display quality, validator 1 showed an average of 0.84, , validator 2’s average was 0.83, and validator 3 average is 0.82 within validity category.  Based on these results the material validation obtained an average of 0.83. Based on practicality tests by computer engineering teachers at SMK N 2, SMK N 3, SMK N 5, SMK N 6 and SMK N 8 Padang, this e-module has a very high practicality category at 80.31%. Based on the results of this study, it can be concluded that the microtic training e-module is validated by experts and practically by instructors and trainees. Pages 609 to 625

The Reposition of the Ulama Aceh Institution’s Role in Socio-Legal Studies

Elidar Saria, Husni Jalilb, Hasballah Thaibc, Faisal Akbard, aDoctoral Program Student at Faculty of Law, Universitas Sumatera Utara, Medan. And Lecturer at Faculty of Law, Universitas Malikussaleh, bProfessor at Faculty of Law, Universitas Syiah Kuala, Banda Aceh, cProfessor at Faculty of Syariah, Universitas Islam Sumatera Utara and Dharmawangsa University, Medan, dLecturer at Faculty of Law, Universitas Sumatera Utara, Email: a*elidarsari@unimal.ac.id

This research was done, not only to maintain the integrity of the Republic of Indonesia (Unitary Republic of Indonesia), but also to strengthen Indonesia's legal system as a whole. Apart from this,  Indonesian people today are still living a secular life, which is a problem that impacts on various legal issues requiring religionous solutions. Concisely, a cleric must have a responsibility with the demands of religion to meet the needs of the community. The function of religion which is articulated and aggregated by the ulama is very important for the realisation of the nomocracy system in Indonesia. This research used the socio-legal-historical, as well as anthropological study as a legal method. It is concluded that the nomocracy system in Indonesian constitutional law is currently heavily influenced by liberal democracy. Pages 626 to 636

The Interpersonal Meaning in Courtroom Discourse (CRD): A Systemic Functional Analysis

Silvana Sinara, T. Thyrhaya Zeinb, Nurlelac, a,b,cFaculty of Cultural Sciences, Universitas Sumatera Utara, Medan, Indonesia, Email: atengkusilvana@usu.ac.id, bt.thyrhaya@usu.ac.id, cnurlelamajrul@usu.ac.id

The widespread of linguistic phenomena of interpersonal meaning has become a revealing topic nowadays due to the use of speech function, Mood, and Move in the analysis of various texts. Inspired by previous studies in this field, this paper addresses the interpersonal meaning in courtroom discourse with an attempt to discover the types of speech function, Mood, and Move in courtroom discourse. The speech function, the Mood and the Move analysis will provide the features of the roles exchanged between the jury, witness, and public prosecutor, and the move of interaction taking place between demanding and giving information in the courtroom trial related to the alleged bribery of the Regent, OK Arya, in respect of the infrastructure development project work in Batubara Regency in 2017. The interpersonal meanings were discussed under the guidance of these forensic linguistics and functional theories to qualify the systemic functional linguistics (SFL) theory in this field. The findings of the study exhibit that the speech function of RSQ has become the dominant speech function (37.5%) in the courtroom from the perspective of Mood; declarative Mood (46.88%) appeared to be the dominant Mood. Meanwhile, Move reveals that K2 ^ K1 is the dominant move pattern. It can be concluded that the courtroom discourse involves a high demand of information due to the high existence of Q and RSQ, which is realised in the interrogative and declarative Mood pattern. The dynamics of move exhibit that the judge needs to confirm, clarify, and challenge the information to discover the truth.  Pages 637 to 652

The Unfamiliar in Modern Art: Street Art as a Model

Rana Meery Mizala, Ibtisam Naji Kadhemb*, aBabylon University/ College of Fine Arts/ Department of Design, bBabylon University/ College of Fine Arts/ Department of Plastic Arts, Email: aranameery@gmail.com,  b*ibtisam.naji88@gmail.com

Contemporary art experiences, including street art, are a holistic phenomenon that works to capture everything that surrounds us socially and psychologically, and melts it in a simulation and study of reality as one of the environmental arts that seeks to beautify and preserve the environment. Thus, we always find it be dynamic, as it attracts the changes that afflict civilisation. We even find that the structure of contemporary conceptual art and environmental art has taken a path different from what was previously mentioned in their construction or completion. The later worked to involve the recipient in its construction by raising questions, leaving that to the recipient to mobilise his cognitive abilities to answer the proposals of the contemporary technical text. The true philosophical significance of the work of art is particularly evident in the face of the artist, for what it is in the world (absurdity or strange), and his rebellion only comes by imposing an organised artistic form on reality (Ibrahim, 2010). The criticism of reasonableness in all its varieties, the glorification of life and its elevations, and limitation to the unfamiliar in the implementation of artwork, lasts for hours and days throughout the perspective body to show the viewer that it is real and three-dimensional. The researchers see that the concept of environmental and peripheral art (street art) has changed its intention, which makes it a collection of one multiple theme displacing the other, and establishing a new theme. Thus, the structure of the artistic text appears in a continuous dynamic that creates and raises many creative-new problems. The research included the introduction through which the following question emerged: what is the effectiveness or mechanism of operation that the uncommon is used as a concept or an aesthetic knowledge and artistic theme in the accomplishment of contemporary art, and is a form of visual language in street art? This is first and second to, what is the reading structure of the familiar and its reflection in street art? Pages 653 to 662

The Investment of the Alphabetical Composition in Deepening the Aesthetic Act of Arab Designs

Ali Hussein Khalaf Al-Saadia, aUniversity of Babylon, Faculty of Fine Arts, Email: aalialssady709@gmail.com

The current research deals with the investment of the alphabetical composition in deepening the aesthetic act of the Arab designs. The research included four chapters. The first addressed the methodological framework of the research, represented by the problem of research, which was embodied in the question: does the investment of the alphabetical composition deepen the aesthetic act with contemporary Arab designs? The chapter included the importance, need for, and objective of the research by investing the human composition in deepening the aesthetic act in contemporary Arab designs. In addition to including the limits of the research and terminology. The second chapter explored the intellectual framework, which contained the following three theses: the alphabetical composition between effectiveness and contemporary; contemporary Arab design; and aesthetic act. The third chapter dealt with the research procedures of the research community and its sample, and the sample analysis. Then came the fourth chapter, which included the results of the research, conclusions, recommendations and proposals.  One of the findings is the human composition of the foundations of a taste and emotional unity for the various types of recipients in the Arab world and referred them to large areas of sensory perception to achieve an aesthetic reality. One of the conclusions is that the alphabetical compositions refer to an aesthetic act that enhances communication with the recipient. Pages 663 to 686

Information Accessibility in Public Services

Firdausa, Siti Waliahb, Amir Mahmudc, Dwi Oktisarid, Yulianae, a,b,c,d,eUniversitas Sjakhyakirti, Email: adrs_firdaus@unisti.ac.idbSiti_waliah@yahoo.co.idcAmirMahud@unisti.ac.iddDwiOktisari@unisti.ac.ideyuli_72@unisti.ac.id

The quality of public services in Indonesia has had a problem for a long time. The problem is caused by the complexity and high cost of services, and the difficulty of gaining access to public services. Such conditions are not in line with the government's efforts to create excellent services for the community. This study uses the literature review method and the author uses the method to deepen the analysis of information accessibility in public services. This research is important because the latest sources used strengthen the results of this study. Publishing of Law No. 25, 2009 concerning Public Services is a step and great hope for the realisation of quality public services. Law No. 14, 2008 concerning public information disclosure says that the public information is defined as information produced, stored, managed and sent by a public body relating to the administration of the State and organisers of other public bodies. Information accessibility is a dimension that affects public services, based on the idea that the management of public information is currently getting serious attention. Therefore, it is necessary to develop systems and methods of reliable public information services in the implementation of public services. Access to the information services that are always up to date and transparent is necessary to gain information about the data requirements and documents that are easily accessible to the public with the type of service needed. Pages 687 to 696

The Effect of Service Quality, Trust and Brand Image on Customers’ Satisfaction

Syaiful Anwar ABa, Muhammad Kristiawanb, Bukman Lianc, a,bUniversitas Bengkulu, cUniversitas PGRI Palembang, Email: asyaiful_ab@unib.ac.id,  bmuhammadkristiawan@unib.ac.id,  cdrbukmanlian@univpgri-palembang.ac.id

In this paper we examined the impact of service quality, trust, and brand image on customers’ satisfaction in the graduate program of educational administration at Universitas Bengkulu. We found that (1) service quality has a positive influence on customers’ satisfaction; (2) brand image has a positive influence on customers’ satisfaction; (3) trust has a positive influence on customers’ satisfaction; and (4) service quality, brand image and trust togetherness have a positive influence on students’ satisfaction. Pages 697 to 712

The Impact of Special Autonomy Funds on Poverty of Human Development and Unemployment in Aceh

Muhammad Abrara, Bambang Juandab, Muhammad Firdausc, Dedi Budiman Hakimd, aEconomic and Business Faculty, Universitas Syiah Kuala. Banda Aceh, Indonesia, b,c,dRegional and Rural Development Planning Study Program, Institut Pertanian Bogor, Indonesia, Email: a*muhammadabrar@unsyiah.ac.id

Aceh Province has been granted a Special Autonomy Fund (DOK) as additional funding for development financing. This paper aims to analyse the impact of the special autonomy fund and other transfer funds, including Local Own Revenue (PAD), through capital expenditure as well as goods and services expenditure on poverty, Human Development Index (HDI), and unemployment. This study uses panel data from 23 districts/cities in Aceh Province from 2000–2016 and Fixed Effect Model (FEM) analysis. The results show that prior to the special autonomy fund allocated, the Special Allocation Fund (DAK), the General Allocation Fund (DAU), and own-source revenue (PAD) had significant influences on poverty and HDI through capital expenditure. However, only DAU had a significant impact through goods and services expenditure. On the other hand, after the special autonomy fund was granted, only DAK had a significant influence on poverty and HDI through capital expenditure. Meanwhile, DAK, DAU, and PAD had significant impacts through goods and services expenditure. The results indicate that the DOK fund still has not had a significant effect on poverty, unemployment reduction and HDI improvement, either through capital expenditure or through goods and services expenditure. Pages 713 to 734

The Effect of Teacher’s Performance and Principal Leadership on Educational Quality Improvement

Dearlina Sinagaa, aFaculty Of Education And Teacher Training,   University Of HKBP Nommensen -Medan Medan, Indonesia, Email: adearlina.sinaga@uhn.ac.id,d.sinagauhn@gmail.com

A principal as an innovator is reflected in the way he performs his works in a constructive, creative, delegative, integrative, rational, pragmatical, exemplary, disciplined, adaptable and flexible manner. Partially, the variable of principal leadership has a positive effect on educational quality improvement which means that principal leadership partially has a strong role in affecting educational quality improvement. Partially, the variable of teacher performance has a positive effect on educational quality improvement which means that the teacher's performance partially has a strong role in affecting educational quality improvement. Simultaneously, the principal leadership and teacher’s performance have a positive and significant effect on educational quality improvement, it shows that the variables of principal leadership and teacher performance have a high role in affecting educational quality improvement. The value of R2 obtained is 0.973 or 97.3% which indicates that the principal leadership and teacher's performance in describing the variation that occurs within the educational quality improvement is 97.3% while the remaining 2.7% is affected by other variables or factors. The form of synergic cooperation between the principal and teachers should still be in the scope of educational development including the formulation of short-term and long-term school programs and joint evaluation of school work performance. Pages 735 to 749

The Mediating Role of Work Engagement in the Relationship between Talent Management and Service Quality Performance of Front Line Officers in the Hospitality Sector in Indonesia

Zulkifli Harahapa, Enos Julvirtab, a,bPoliteknik Pariwisata Palembang, Jalan Sapta Pesona No 10 Silaberanti, Seberang Ulu I Pelembang, Sumatera Selatan. 30267, Indonesia. Email: azharahap@poltekpar-palembang.ac.idbenj@poltekpar-palembang.ac.id

Our research intends to explore the effect of talent management and work engagement on the service quality performance of front line officers in the hospitality sector in Indonesia. The data in this study were collected by questionnaires to frontline officers of the hospitality sector located in Bandung, West Java Indonesia. We distributed  360 questionnaires, and only 232 respondents completed and returned the questionnaires.  The research method was done by a quantitative method research approach. In examining the hypotheses, we used structural equation modelling processed by Amos Version 23. The finding demonstrates that talent management effect work engagement positively, talent management and work engagement affects service quality performance positively and significantly.  The indirect effect of the talent/management through work engagement on services quality performance is larger than the direct effect of talent management on service quality performance. This means that work engagement in this study mediates talent management’s effect on the services quality performance of the hospitality sector in Indonesia. We recommend to improve the engagement of employees and also develop talent management. It can be done by giving the best rewards, competency development, a good path career, etc. The originality in our model proposed in this study is applied successfully and examines talent  management, work engagement, and service quality performance.  Work engagement has a role as intervening that improves the effect of talent management on service quality performance of the hotel industry in Indonesia. Pages 750 to 768
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