The Impact of Innovation Capabilities on Customer Knowledge Management: the Moderating Role of Organisational Culture

Sanaa J. Kadhima, Latif Abdulridha Atiyahb, a,bAl-Qadissiyah University- Collage of Administration & Economics- Department of Business Administration, Email: asana.kadhim@qu.edu.iq,  bLatiflatif987@yahoo.com

The purpose of the current article is to investigate the influence of innovative strategies such as creative strategies, innovation and organisational learning on  customer knowledge management (CKM), with the help of the moderating role of organisational culture. The students of selected private universities are the respondents of the study, and a questionnaire method was adopted to collect the data, while PLS-SEM was used to test the hypotheses. The findings revealed that innovative capabilities, includeing: creative strategies, innovation and organisational learning have positive links with  CKM. The results also found that organisational culture plays a moderating role among the links of innovation capabilities and CKM. These findings provide  guidelines to  policy makers, suggesting that they should improve their focus towards  innovation capabilities, along with  organisational cultures that enhance the knowledge management regarding the customer and  enhance  organisational performance as a result. Pages 1 to 21




The Effect of Intrinsic Capabilities on Organisation Entrepreneurship-Orientation: An Analytical Study in the Iraqi Co. for Dates Manufacturing and Marketing Mixed Contribution

Kawakib Azeez Hammoodia, aDept. of Business Administration/ College of Administration and Economics/ Mustansiriyah University, Email: aaziz.kk@uomustansiriyah.ed.iq

The present research aims to diagnose and explain the nature of linking relations and the effect between (Intrinsic Capabilities and the Organisation Entrepreneurship-Orientation) on the dimensions level. The research seeks to test a number of major and minor hypotheses concerning the linking relations and effects among the research variables in order to answer the inquiries related to the research problem. The latter stems from the following question "What is the orientation followed by the organisation to make use of the Intrinsic Capabilities available in order to obtain  Organisational Entrepreneurship?" The research has come to a number of conclusions, chief among them is that there is an entrepreneurship-marketing process in the Iraqi Company for Dates Manufacturing and marketing, under study. This marketing process is the result of the attention given by the company to innovation, concentrating on the customer, proactivity and making use of opportunities. It has also been shown that there are good levels for supporting the competitive ability in the company understudy. These levels have appeared as the result of the company attention to innovation, product quality, flexibility, cost control and authenticity of delivery. Depending on the results of the research, a number of recommendations have been formed, chief among them is that it is necessary for the company to emphasise  the continuity of the attention paid to Intrinsic Capabilities found in the company to obtain Entrepreneurship-Orientation and to creating the opportunities that support the competitive ability; and to maximise proactivity before competitors to obtain the opportunities available to increase  returns and follow competitive policies that increase its success and distinction. Pages 22 to 46




Corporate Reputation and CSR-Oriented Personal Factors Affecting Consumer Loyalty and Purchase Satisfaction towards Green Products in Thailand

Ampol Chayomchaia, aFaculty of Management Science, Phetchabun Rajabhat University, Phetchabun, Thailand, Email: aampol.cha@pcru.ac.th

This research aimed to (1) examine the corporate reputation and CSR-oriented personal factors affecting consumer loyalty in Thai people who purchase green products, and (2) investigate the influence of corporate reputation, CSR-oriented personal factors, and consumer loyalty on consumer purchase satisfaction in Thai people. A total of 389 usable questionnaires were analysed in this research. The purposive and convenience sampling method was performed. Descriptive statistics, exploratory factor analysis, correlation analysis, and multiple regression analyses have been employed. The results found that (1) the averages of organisational reputation, personal factors, consumer loyalty, and purchase satisfaction were at a high level, (2) corporate reputation and personal factor had a significant positive influence on consumer loyalty, (3) four key variables affect consumer loyalty in green purchasing, including: the organisation has a credible reputation, the organisation has conducted socially responsible activities, the organisation offers accurate and complete information, and consumers live in accordance with environmental conservation, and (4)  two key variables of corporate reputation, including: the organisation has a credible reputation and the organisation discloses  information for easy access, which had a positive effect on the purchase satisfaction of consumers. Pages 47 to 66




The Effect of Seamless Learning on Understanding Concepts and Critical Thinking Abilities

Intan Safiaha*, I Nyoman Sudana Degengb, Punaji Setyosaric, Saida Ulfad, aState University of Malang, Indonesia, and Syiah Kuala University, Aceh-Indonesia, b,c,dState University of Malang, Indonesia, Email: a*Intan.afia@unsyiah.ac.id,  bnyoman.sudana.d.fip@um.ac.id,  cpunaji.setyosari.fip@um.ac.id,  dsaida.ulfa.fip@um.ac.id

The purpose of this study is to investigate the effects of  Seamless Learning on the understanding of concepts and the ability to think critically. It compares Seamless Learning (SL) with conventional strategies using a quasi-experimental research design with a 2x2 factorial. The study involved a sample of 76 students who had enrolled in Islamic education courses in the first semester in the academic year of 2019/2020 of the State University of Malang, Indonesia. The samples were divided into two groups, experimental and control. The experimental group consisted of 39 students who used the SL strategy, while the control group comprised  37 students using a conventional strategy. The study used a test instrument in the form of multiple-choice and essay, measuring the understanding of concepts and critical thinking abilities, respectively. Data then were analysed using Multivariate Analysis of Variance (MANOVA), assisted by SPSS 23 for Windows. The results showed a significant difference between the experimental and control groups towards understanding concepts and critical thinking. The experimental groups had a better understanding of concepts and critical thinking than the control class. These results indicate that the learning process with the SL strategy proves that it can improve students' understanding of concepts and critical thinking. Pages 67 to 81




Establishing the Smart City through the Implementation of Smart Environment

Eko Priyo Purnomoa*, Imelda Zamjanah Rahmawatib, Lubna Salsabilac, Dewi Sekar Kenconod, a,b,c,dUniversitas Muhammadiyah Yogyakarta, Indonesia, Email: a*eko@umy.ac.id,  bImelda99alkahfi@gmail.com,  clubna.salsa@gmail.com,  ddewisekarkencono@umy.ac.id

This paper aims to look at the difficulty in creating a smart city through the smart environment approach. The smart environment is one of the dimensions of smart cities to develop a sustainable city in line with environmental management. Cirebon City's inability to receive the Indonesian Green City-Adipura Award eventually led the government to decide to incorporate the smart city by using the smart environment framework. By using a descriptive qualitative research approach, this research seeks a solution by acquiring a profound understanding of environmental management and the community's views on the environment in this area. The result indicates that there is a discrepancy that renders the management of the environment inadequate, and it gives a new perception that the idea of smart environment might bring improvements in the proper management of the environment. Pages 82 to 103




Assessment of Basic Social Services Coverage on Life Quality for Ethnic Minorities in Vietnam

Ha Thi Hai Doa, Nui Dang Nguyenb, Anh Ngoc Maic, Duc Minh Phungd, a,b,c,dNational Economics University, Hanoi, Vietnam, Email: ahadh@neu.edu.vn,  bnuind@neu.edu.vn,  cmaingocanh@neu.edu.vn,  dphungduc@neu.edu.vn

This research uses the weighting method to build a composite index of life quality and an impact assessment model to explain the relationship between basic social services coverage and life quality for ethnic minorities in Vietnam. The study uses secondary data collected through Vietnam Household Living Standards Surveys (VHLSS), the survey on the socio-economic situation of 53 ethnic minorities in 2015 and provincial GDP per capita data conducted by the General Statistics Office of Vietnam (GSO). The results show that the life quality of ethnic minorities is relatively low compared to the majority and quite different among localities. The results also reveal that basic social services coverage, especially in terms of health and education, plays an important role in improving the life quality of ethnic minorities. In addition, improving the quality of infrastructure, especially transport and communication infrastructure, is important to increase accessibility to basic social services for ethnic minorities. Pages 104 to 122




Human Rights Perspective Amid Coronavirus Disease 2019 Outbreak

Shahrul Mizan Ismaila, Wan Amir Azlan Wan Haniffb*, Hakimi Kassimc, aAssociate Professor, Ph.D, Faculty of Law, Universiti Kebangsaan Malaysia, 43600 UKM, Bangi, Selangor, Malaysia, bPh.D Student, Faculty of Law, Universiti Kebangsaan Malaysia, 43600 UKM, Bangi, Selangor, Malaysia, cSenior Executive (Investment Division), Lembaga Tabung Angkatan Tentera, 50748, Kuala Lumpur, Email: ashahrulmizan@ukm.edu.my,  b*ameerazlan@yahoo.com,  chakimikassim88@gmail.com

The novel disease known as Severe Acute Respiratory Syndrome coronavirus 2 (SARS-CoV-2) or better known as Coronavirus Disease 2019 (COVID-19) has taken on pandemic proportions that can cause infected people to experience mild to moderate respiratory illness while the older people and those with underlying medical issues are at a greater likelihood to develop serious illness or even death. Following Human Immunodeficiency Viruses (HIV) / Acquired Immunodeficiency Syndrome (AIDS) outbreak, the nexus between public health–human rights became more significant and has driven public health away from the conventional, state-centred Westphalian methods to contagious diseases toward an approach that placed people and their rights instead of states and their sovereignty, at the centre of interest. This article aims to discuss whether actions taken by states to diminish the potential spread of COVID-19 by imposing travel bans, isolation and quarantine are regarded as threats to human rights brought by both civil and political rights as well as economic, social, and cultural rights. Therefore, to assess whether these measures are reasonable, there is a need to observe responses of World Health Organisation (WHO) as an intergovernmental organisation established by member states in facilitating their interactions on public health matters under the purview of International Health Regulations. This qualitative research utilises the secondary data gained from scientific database analysis and library research including documents and precedents on public health–human rights linkage articles, WHO reports on COVID-19, etc and these data were analysed by legal interpretation. The finding shows that the necessary measures taken by governments are in fact aligned within legal and human rights' framework. Pages 123 to 135




The Cyber Terrorism Crime in Jordanian Law

Hamzeh Abu Issaa, Abdullah Alkseilatb, Ahmad Alrefaiec, a,cApplied Science Private University- Jordan, bMiddle East university – Jordan,

This research is concerned with stating the legal provisions set for the crime of cyber terrorism as stated by the provision of article 3 of the Jordanian Anti-Terrorism Law. In fact, and at the beginning, the research approached the definitions of each of the terms of terrorism and cyber terrorism according to the methodology of the Jordanian legislators. Further, the provision of article 3 of the Anti-Terrorism Law was analysed, after which the elements on which the crime is based were concluded, followed by examining some of the cases presented to the Jordanian judiciary. Pages 136 to 147




The Effects of Authoritative Paternal-Maternal Parenting Styles on Career Decision Self-Efficacy of Gen Z Adolescents: Thinking Styles as Mediators

Dominikus David Biondi Situmoranga, Rose Mini Agoes Salimb, aDepartment of Guidance & Counseling, Atma Jaya Catholic University of Indonesia, bFaculty of Psychology, University of Indonesia, Email: adavid.biondi@atmajaya.ac.id,  bromyap@ui.ac.id

This non-experimental quantitative study examines the effects of parenting styles and thinking styles in career decision self-efficacy (CDSE) of gen Z adolescents. CDSE which refers to an individual’s ability to successfully make important career-related decisions. CDSE is strongly influenced by two factors: parenting styles and thinking styles. The subjects consisted of 617 gen Z adolescents (11th and 12th grades) from three leading schools in Jakarta, Indonesia. The measuring instruments were used to measure CDSE (Career Decision Self-Efficacy) Scale – Short Form, parenting styles (the Parental Authority Questionnaire), and thinking styles (the Thinking Styles Inventory - Revised II). Based on the findings, CDSE was significantly influenced by the authoritative paternal and maternal parenting styles as well as the Type I, Type II, and Type III thinking styles. Moreover, the mediation analysis found that the thinking style variables mediated the relationship between the authoritative paternal and maternal parenting styles and CDSE. Pages 148 to 160




Towards the Education 4.0, Readiness Level of EFL Students in Utilising Technology-Enhanced Classroom

Hussien Mohamad Alakrasha*, Norizan Abdul Razakb, a,bSchool of Language Studies and Linguistic, Faculty of Social Science and Humanities, Universiti Kebangsaan Malaysia. Bangi, Email: ahussienalakrash94@gmail.com,  bnorjef@ukm.edu.my

The emergence of the fourth industrial revolution has had significant effects on our everyday life especially in improvising and enhancing the quality in all aspects especially in terms of education. The role of technology has taken its place in determining the future path with the promise to make it better in terms of innovation and quality. Thus, technology plays a prominent role in enhancing and innovating the quality of education nowadays which is in coherence and relevance with the aim of the study which is to investigate the readiness level of EFL students in utilising technology in learning English in the classroom. The method used in this study is a quantitative approach which was adopted to analyse the data gathered from the participants. 200 EFL high school students participated in the study to answer an adopted questionnaire. Based on the descriptive and inferential statistics using SPSS 20, the Arab high school students are ready to use the technology to learn the English language. The findings of this study provided a contemporary view of teachers and students’ readiness and motivation to the use of technology and the components of classroom English language. The implication of the study is as a reference for a benchmark for ministries of education in Arabic countries. The new insight of the importance of students’ level of readiness of the utilisation of technology in the classroom is especially in English language learning sessions stepping towards education 4.0 and meeting the demands of the fourth industrial revolution. Pages 161 to 182




Performance Assessment Based on Civics Teacher Competency in Manado North Sulawesi Indonesia

Apeles Lexi Lontoa*, Ruth Sriana Umbaseb, a,bFaculty of Social Sciences Universitas Negeri Manado, North Sulawesi Indonesia, Email: a*lexi.lonto@unima.ac.id

This study aims to: (1) identify and analyse the scope of civics teacher competency; (2) compile assessment of civics teacher performance based on the scope of the main dimensions of civics teacher competency. This research is expected to be useful for: (1) to act as an instrument for evaluating the performance of civics teachers; (2) improve the quality of civics teacher performance; (3) increase work motivation of civics teachers; (4) become a reference for interested parties in assessing and evaluating the performance of civics teachers. The research method used in this paper is Descriptive Research Method. The date collection techniques utilised: observation, interviews, FGD and documentation. The data analysis technique is descriptive explanation. The results showed that the competence of civics teachers can be used as a reference in the preparation of the performance of civics teachers. The assessment was arranged based on the Four Teacher Competencies plus the Special Competencies required for civics teachers. Therefore, civics teachers can use this competency-based performance assessment instrument to measure and assess their performance independently and reflectively. Pages 183 to 194




The Role of Social Service in Social Problem Management in Malang City

Sri Hartini Jatmikowatia, aPolitical and Social Science Faculty of Merdeka Malang University, Email: asrihartinijatmikowati@gmail.com

Indonesia is the fourth most populous country in the world after China, India, and America. In 2019 Indonesia's population will reach 268,074,600 people with a population growth of 3.54%. Indonesia has a big task, one of which is to provide guarantees and welfare to its people. National development is one of the government's solutions to improve people's welfare. However, the growth of national development is not in line with the increasing population in Indonesia, and this has become one of the major causes of social problems, such as street children, homeless, and beggars. Their presence is a serious problem in this country, especially in provincial capitals and big cities, including Malang City. It often causes various problems in traffic, order, and urban security. Through Malang City Regulation Number 9 of 2013 concerning Handling of Street Children, Homelessness, and Beggars in Malang City, Malang City Government, through the Social Service, is trying to eradicate their existence. The purpose of this study: 1) Describe the efforts and strategies of the Social Service in dealing with social problems of street children, homeless people, and beggars in the city of Malang. 2) To find out and analyse the inhibiting factors of the implementation of Regional Regulation No. 9 of 2013 in handling street children, homeless people, and beggars in Malang City. This research used is descriptive qualitative research with observation, interview, and documentation as data collection techniques. The results showed that Malang City Social Service in overcoming social problems using prevention and rehabilitation approaches, which included data collection, outreach, patrol, raid, repatriation, coaching, training, and empowerment approaches for street children, homelessness, and beggars. This research is also known that several factors hamper the success of the Social Service in overcoming social problems, including 1) lack of public awareness not to give money to them. 2) Lack of appeals or billboards regarding the prohibition of giving money 3) Absence of witnesses to the giver and receiver of money. 4) Lack of monitoring of each program. 5) The healthy mindset of street children, beggars, and homeless people on the street who are more comfortable with reveiving money. Pages 195 to 212




Can Authentic Leadership and Ethical Climate Encourage Whistleblowing Intention?

Fika Mayasari Sajarwaningdyaha, Intiyas Utamib, I Wayan Sudianac, Fitria Husnatarinad, Nafsiah Mohamede, a,bFaculty of Economics and Business, Satya Wacana Christian University, Indonesia, cFaculty of Economics, Business, and Tourism, Hindu Indonesia University, Indonesia, dFaculty of Economics and Business, Palangka Raya University, Indonesia, eAccounting Research Institute UiTM Mara, Malaysia, Email: afikamayasaris@gmail.com,  bintiyas@staff.uksw.edu,   cwayansudiana74@unhi.ac.id,  dfitria.husnatarina@feb.upr.ac.id,  edrkancil@gmail.com

Rampant illegal actions in many companies and organisations such as corruption, misappropriation asset, fraudulent financial reporting, and other similar actions encourage the creation of a disclosure system of unethical behaviour (whistleblowing system). This study uses an experimental method with a 2 x 3 matrix design involving 294 students of accounting study program from private universities in Central Java, Bali and Kalimantan. This paper presents the results of the laboratory experiment study on authentic leadership and ethical climate in relation to whistleblowing intention. Students acted as inspectorate staffs in one of the cities in Central Java, and they were given a treatment to reveal frauds in the procurement of goods. The results of this study indicate that authentic leadership can encourage whistleblowing intention when a leader has an internalised moral perspective. Decision making on whistleblowing intention was based on three types of ethical climate, namely egoism, benevolence, and principal. Of the three ethical climates, the principal ethical climate has the most significant influence on whistleblowing intention because the existing laws, rules, codes of ethics, and professional codes govern one's behaviour. Pages 213 to 234




Information System of "Laku Pandai": Achieving Financial Inclusion-Financial Technology SMEs Sector in Banyuwangi

A A Gde Satia Utamaa*, Shandy Hariantob, a,bDepartment of Accountancy, Faculty of Economics and Business, Universitas Airlangga, Indonesia, Email: a* gde.agung@feb.unair.ac.id

Indonesian Financial Inclusion level have increased each year. It is still slow compared to the level of Financial Inclusion in other ASEAN countries. Indonesia index rates in 2014 was 36%, while the index of Thailand was 78%, Malaysia 81%, and Singapore 96%. Several factors are slow to increase such as the distance of people’s homes with financial services and the difficulty of public access to financial products. OJK through policies issued in Laku Pandai (Financial Technology – based) have been enacted to tackle the problem. Banyuwangi is the largest district in East Java, with 1,6 million residents in 2017, and 269.267 SMEs in 2015. The amount is deemed to represent the impact of Laku Pandai in East Java. Based on research data obtained through interviews, observations, and documentation, descriptive qualitative methods found problems accessing credit undertaken by SMEs through Laku Pandai.  Therefore we need to redesign the credit system of Laku Pandai. The purpose of this research is to develop the credit system of Laku Pandai in order to increase effectiveness and efficiency in achieving financial inclusion, especially in the SME sector. Results from the study show the necessary capital to redesign the process credit system which can provide improve benefits to banks that organise Laku Pandai. Pages 235 to 246




The Mediating Effect of Eco-Innovation on the Influence of Firm’s Capability and Market Pressure to Firm Performance

Gilang Puspitaa, Isnalitab*, a,bFaculty of Economics and Business, Universitas Airlangga, Indonesia, Email: agilangpuspita16@gmail.com, b*isnalita@feb.unair.ac.id

This study aimed to determine the effect of internal and external factors on firm performance through eco-innovation. This research is a quantitative descriptive study with associative research methods and explanatory research. Data collected through a survey by questionnaires. There are 113 companies at PT. Surabaya Industrial Estate Rungkut area was used as a sample. Data analysis in this study uses Structural Equation Modeling (SEM) with the Partial Least Square approach using the WarpPLS application. The results show that eco-innovation mediates the influence of a firm’s capability and market pressure on firm performance.Pages 247 to 262




Value Relevance for Disclosure of Transactions Value and Level of Disclosure of Related Party Transactions

Zaenal Fanania*, Alya Firdausib, a,bFaculty of Economics and Business, Universitas Airlangga, Indonesia, Email: a* fanani@feb.unair.ac.id

Related party transactions can be used by companies to create strategic partnerships, as well as for efficiency purposes. However, these transactions can also be utilised by management and majority shareholders to increase their wealth through expropriation. The criteria of related party transaction disclosure in BAPEPAM regulation no VIII. G.7 which can be used to provide sufficient information for investors in assessing the purpose of such transactions conducted by the company. This quantitative study uses 201 data from companies listed on the Indonesia Stock Exchange in 2016. The aim of this study is to analyze the value relevance in the value of related party transaction in the balance sheet and in the income statement, as well as the value relevance of the disclosure level of related party transactions. The analysis technique used multiple linear regression. This study finds there is value relevance regarding the disclosure level of related party transactions, but not regarding the disclosure of transaction value of related parties, either in the balance sheet or income statement.  Pages 263 to 278




The Strategies for Developing Micro Waqf Bank in Indonesia

Fatin Fadhillah Hasiba*, Siti Nur Mahmudahb, Puji Sucia Sukmaningrumc, Shochrul Rohmatul Ajijad, M Bastomi Fahri Zusake, a,c,d,eFaculty of Economics and Business, Universitas Airlangga, bFaculty of Islamic Economics and Business, Institut Agama Islam Negeri (IAIN) Kediri, Email: a*fatin.fadhilah@feb.unair.ac.id, bnurmaaja2@gmail.com, cpuji.sucia@feb.unair.ac.id,  dshochrul-r-a@feb.unair.ac.id, efahribastomi@gmail.com

Micro Waqf Bank (BWM) is an Islamic microfinance institution which aims to empower the poor and whose development strategies in Indonesia will be examined in this study. To keep empowering the poor, BWM should survive and be operated sustainably. This study discovers the main strategies for developing BWM in Indonesia, so that it will be able to survive and be sustained. This study employed SWOT analysis which resulted in a SWOT matrix and several alternative strategies (SO, ST, WO, and WT strategies). This study also applied ANP to determine the main strategies for developing BWM. Data was obtained from observation, interviews, and literature review. Interviews were conducted with practitioners, experts, regulators, and academics. Among the six alternative strategies for developing BWM in Indonesia, the most crucial is dissemination and education on BWM to the general public. This study is limited to BWM and does not include cash waqf. Nowadays, BWM is managed mainly by the microfinance institution Financial Services Authority (OJK) which promotes BWM and has become the most important instrument in the financial institution sector. Therefore, BWM deserves a closer empirical study. Besides, the bank through BWM has the potential to create jobs in the future. The combinations of alternative strategies aide the regulators and managers to decide the best strategies and influential factors for developing BWM in Indonesia.Pages 279 to 301




Macroeconomic Factors and Bank-Specific on Profitability: The Case of Islamic Rural Bank in Indonesia

Shafira Nur Istiqomaha, Puji Sucia Sukmaningrumb*, Achsania Hendratmic, Tika Widiastutid, a,b,c,dFaculty of Economics and Business, Universitas Airlangga, Indonesia, Email: afiranur96@gmail.com, b*puji.sucia@feb.unair.ac.id, cachsania.hendratmi@feb.unair.ac.idc, d tika.widiastuti@feb.unair.ac.id

The purpose of this study to investigate determinant Islamic Rural Bank’s (BPRS) profitability in Indonesia. Factors that can affect profitability are economic growth, inflation, deposits to total assets, NPF, liabilities to total assets, and profitability. This study uses a quantitative method with a multiple linear regression method. Data used is all gathered from the Islamic Rural Bank in Indonesia with the period of this study going from 2010-2017 quarterly. The results of this research were economic growth, deposits to total assets, NPF, and liabilities to total assets have partial significant effects on profitability. All independent variables have simultaneous effects on profitability with the value of R2 being 82.1%. BPRS are expected to improve their performance optimisations, especially in financing areas. Gathering third-party funds on BPRS are adequate enough but the distribution of financing is still not optimal due to the high level of congestion financing. The BPRS must be more cautious in conducting financing to produce an optical profit. In addition, BPRS are also expected to observe the macroeconomic state, especially economic growth and can take the opportunity to increase profitability. The existence of Islamic Rural Banks is very helpful for small entrepreneurs, with a straightforward process and this is also becoming a solution for the community. Islamic Rural Banks need to increase the performance to get greater profitability. Pages 302 to 313




Pollution Valuation and Groundwater Preferences: Case Study of Kedungpalang and Sambigembol Lakardowo Village Jetis Sub District, Mojokerto District

Muryania*, Mochamad Eka Toar Rajab, a,bFaculty of Economics and Business, Universitas Airlangga, Indonesia, Email acorresponding author: a*muryani@feb.unair.ac.id

Pollution is a common negative externality in economic activity related to the environment and the use of natural resources. The purpose of this study is to estimate the economic value of total losses due to pollution of groundwater and determine the factors that affect the groundwater usage preferences. The calculation of the total economic value losses is using the replacement cost approach and the cost of illness. Factors that affect the preferences of households in the use of groundwater contaminated are estimated by multinomial logit. The use of groundwater includes cooking and drinking water. The data were collected from primary research that took place in the dusun (hamlets) of Kedungpalang and Sambigambol, Lakardowo village, Mojokerto regency. The estimation results indicated that household income and age of the respondents are proved to affect household preference to the use of contaminated groundwater. It means that the losses to be borne by local residents is more aggravate their weak economic situation as indicated by the significant household income in affecting the preferences of the use of groundwater that has been contaminated. Pages 314 to 326




Comparative Performance Analysis of Indonesia Retail Bonds to the Indonesia Retail Sukuk

Sitti Iryanti Lukmanaa, Nisful Lailab, Puji Sucia Sukmaningrumc, Eko Fajar Cahyonod*, a,b,c,dDepartment of Islamic Economics, Faculty of Economics and Business, Universitas Airlangga, Indonesia, Email: asitti.iryanti-13@feb.unair.ac.id, bnisful.laila@feb.unair.ac.id, cpuji.sucia@feb.unair.ac.idpuji.sucia@feb.unair.ac.id, d*ekofajarc@feb.unair.ac.id

This research is a quantitative descriptive study which aims to compare the performance of Indonesian Retail Bonds and Retail Sukuk based on the Sharpe Index. This study uses historical data in the form of yields on Indonesian Retail Bonds (ORI) and Retail State Sukuk (SR) sourced from the Indonesia Bond Pricing Agency (IBPA). Performance assessment is calculated using the Sharpe method and analysed using descriptive analysis and Mann Whitney test analysis. The results showed that there is no significant difference between the performance of Indonesian Retail Bonds and Indonesian Retail Sukuk based on the Sharpe method. Pages 327 to 337




Financial Performance Measurement for Nazhir: A Proposed Model Based On Sharia Accounting Standard

Tika Widiastutia*, Raditya Sukmanab, Aufar Fadlul Hadyc, a,b,cFaculty of Economics and Business, Universitas Airlangga, Indonesia, Email: a* tika.widiastuti@feb.unair.ac.id

To propose a financial measurement model in order to assess the performance of waqf managers (Nazhir) based on Sharia Accounting Standard, the model evaluates whether a Nazhir has managed the waqf assets following the laws and regulations, the objectives of the institution, the wishes of the donors (wakif) as well as the benefits of the beneficiaries (Mauquf Alaih). The paper uses a qualitative method with a financial ratios approach which is compiled into a comprehensive financial statement analysis model. These financial ratios are developed based on Indonesian Accounting Standard No 112 concerning Accounting of Waqf that has just been ratified. The research builds a model that analyses a component of waqf financial statements from the Indonesia Accounting Standard that was organised into three groups (performance, impact, and result). Each group has its ratios with a few segments for several groups. The performance ratios are derived from funding, managing, and donating segments. The results of this study provide an objective and informative financial performance measurement model that can be used by stakeholders for the decision-making process in managing waqf assets. This paper was one of the first attempts to build a performance measurement model that goes following the sharia principles. Moreover, this model can be adopted by Indonesia Waqf Board (BWI), as the waqf authority, to improve the reporting standard for waqf institutions.Pages 338 to 352




Female Audit Engagement Partner and Audit Quality: Evidence from Indonesian Banking Industry

Mohammad Nasiha, Endah Rohmaniyah Safitrib, Yuanita Intan Paramitasaric, Iman Harymawand*, a,b,c,dDepartment of Accountancy, Faculty of Economics and Business, Universitas Airlangga, Indonesia, Email: d*harymawan.iman@feb.unair.ac.id

The objective of this study is to examine the influence of female audit engagement partners on banking audit quality in Indonesia. This study uses 303 samples of banking companies listed on the Indonesia Stock Exchange in Indonesia in the period 2008-2016. The analytical method used is Ordinary Least Square (OLS) to test the research hypothesis. The results of the study show that banks audited by female audit engagement partners have a significant positive effect on banking audit quality in banks that carry out earnings management with income-increasing. While in banks that do earnings management with income-decreasing, female audit engagement partners have no effect on banking audit quality. Banking companies used as samples in this study are banking companies listed on the Indonesia Stock Exchange in 2008-2016. Thus, it does not include other banking data that not listed on the Indonesia Stock Exchange. This study does audit quality testing based on banking companies that conduct earnings management with income-increasing and income-decreasing. This test is conducted to find out the female audit engagement partner variables that have a significant influence on the dependent variable of the study. Pages 353 to 367




Social Audit in Practice for Non-profit Organisations: a Case Study of United Nations Development Programme (UNDP) Indonesia Country Office

Chaela Rachmawatia, Basukib*, a,bFaculty of Economics and Business, Universitas Airlangga, Indonesia, Email: arachmachaela@gmail.com,  b*basuki@feb.unair.ac.id

This study examines the practice of social audit performed by non-profit organisations in Indonesia. Beside of conducting audits for financial statement, the researcher believes that conducting audits on social aspects to keep the sustainability. This study was done by using qualitative research on one of The United Nations Development Programme (UNDP) Indonesia Country Office's project, Reducing Emissions from Deforestation and Land Degradation (REDD+), as a case study. Since the project will affect indigenous society, social audit practices are necessary to be done on this project and suitable for research purposes. This finding contributes to the literature by showing the appropriate practice of social audit held by the public sector, more specifically by a non-profit organisation. Pages 368 to 383




Priorities of Education Quality Service with Higher Education for Sustainable Development Dimensions

Masmira Kurniawatia*, Febriana Wurjaningrumb, Zahroh Naimahc, a,b,cFaculty of Economics and Business, Universitas Airlangga, Indonesia, Email: * masmira-k@feb.unair.ac.id

One indicator of a good quality of community life is when people have a good level of education. University is one of the institutions that carry this mission. With the enactment of the ASEAN economic community and also the global market, the demand to become a world-class university is getting bigger. It is therefore important to discover the current performance of universities to find out how it can make improvements in order to improve its performance. As one of the major university in Indonesia, Universitas Airlangga has made much effort to achieve that goal. This research aims to raise the issue of efforts and strategies of Universitas Airlangga in improving its performance for the achievement of international standard quality. This study identifies awareness about sustainability and students' perceptions of the Higher Education for Sustainable Development (HESD) dimensions. Four hundred and eight respondents in this study are chosen by using purposive sampling method. The results of the study reveal that the Sustainable Environment Program is still considered weak in implementation while the dimension that is considered the best in its implementation is the Research and Development Program. Managerial implications and suggestions for future research then are delivered.  Pages 384 to 395




Sustainability Development in Education: Empirical Evidence and Discussion about Authentic Leadership, Religiosity and Commitment

Ansar Abbasa, Muhammad Saudb, Indrianawati Usmanc and Dian Ekowatid*, a,c,dFaculty of Economics and Business, Universitas Airlangga, Indonesia, bFaculty of Social and Political Science, Universitas Airlangga, Indonesia, Email: d*d.ekowati@feb.unair.ac.id

This study is presented to enhance the understanding of leadership development in an educational setting for sustainable development. Authentic leadership has core physiognomies having transparency, balanced-processing, accountability, and person’s morality and ethics works in a self-centred way. These characteristics can be adopted through strategic planning for sustainable development in educational settings to improve commitment among employees. The current study highlighted the significance of Authentic Leadership over-commitment in university employees of Pakistan. The results revealed that authentic leadership is the predictor of organisational commitment in university employees in Pakistan and the religiosity moderates authentic leadership and organisational commitment.  Pages 396 to 407




Strategic Communication between Islam and China

Abdul Rani Usmana, Hamdani M. Syamb, Azmanc, a,cUniversitas Islam Negeri Ar-Raniry, Banda Aceh, Indonesia, bUniversitas Syiah Kuala, Banda Aceh, Indonesia, Email: aarani.usman@ar-raniry.ac.id,  bhamdanim.syam@unsyiah.ac.id,  cazman@ar-raniry.ac.id

China is a contemporary world power. Economic and technological progress as well as the global political defence system that was played increasingly emphasised the position of China as a big country ready to become a Western countries’ competitor. The spirit of confusion is an important foundation in the work ethic of Chinese society. Also, the entry and development of Islam in China has begun since the beginning of the first century Hijrah. This study aims to get an in-depth overview of the strategic communication patterns of Islam and Chinese culture so that Islam survives to the present in China and has a space of symbolic expression and acculturation with Chinese culture. The method used in this research is qualitative. The results showed that the interaction between Islam and China had been done for a long time. It was proven during the reign of the Ming Dynasty that assimilation occurred through trade, marriage, and government. The Ming Dynasty emperor also had a Muslim wife. Not only that, poems written in Mandarin also show that China glorifies the truth of God and the Prophet Muhammad as a prophet of the Muslims. Pages 408 to 423




The Sustainability of Disruptive Technology in Singapore's Supermarket Industry

Chen Weia, Ameen Talibb, aThe School of Business, Singapore University of Social Sciences, bhead Applied Projects, The School of Business, Singapore University of Social Sciences

This paper aims to investigate disruptive technology in the supermarket industry and its' sustainability in Singapore. The extended Technology Acceptance Model 3 (TAM3) was used to test and analyse factors affecting consumer willingness to adopt the use of high-tech enabled (HTE) services in supermarkets. A sample of 50 survey respondents completed an online questionnaire. Pivot tables and multiple regression statistics were used to analyse survey responses. Perceived usefulness and Perceived ease of use are two determining factors that contributed to adoption attitudes. Other moderating factors like unique demographics, psychographics, relative convenience, and location accessibility also play big roles in adoption rates. While actual use of HTE services was found to be low, the intention to use was high. Pages 424 to 444




The Role of Entrepreneurial Orientation in Improving Small Medium Enterprise (SME) Performance

Ida Susi Dewantia*, Taher Al Habsjib, Zainul Arifinc, Muhammad Kholid Mawardid, aUniversitas Pembangunan Nasional “Veteran” Yogyakarta (Indonesia), b,c,dUniversitas Brawijaya (Indonesia), Email: a*isdewanti@gmail.com

The purpose of this study is to examine and analyse the effect of entrepreneurial orientation on market orientation, technological capability and performance of SMEs. The study was conducted on 120 SMEs in the field of leather craft in the Special Province of Yogyakarta, Indonesia. The sample selection uses area proportionate random sampling from 4 districts and 1 city in Yogyakarta. Data was analysed using SEM with the WarpPLS approach. The results of the study show that entrepreneurial orientation significantly influences market orientation, technological capability and SME’s performance. Market orientation has a significant effect on technological capability and SMEs’ performance. The technological capability has a significant effect on SMEs’ performance. Based on the results of this study, SMEs’ performance can be improved through strategic orientation, entrepreneurial orientation, market orientation and firm capability, as well as technological capabilities. Pages 445 to 463




Toward Enhancement of Higher Education Quality by Alumni Tracking Using Correspondence Analysis

Udjianna Sekteria Pasaribua, Karunia Eka Lestarib*, Sapto Wahyu Indratnoc, Hanni Garminiad, a,b,cStatistics Research Division, Institut Teknologi Bandung, Bandung, Indonesia, dAlgebra Research Division, Institut Teknologi Bandung, Bandung, Indonesia, Email: b*karunia.eka.lestari@s.itb.ac.id

Higher education is a bridge connecting education to work, business and industry. When evaluating the higher education quality, the focus is commonly on the relevance of study and job. Indeed, the diversity of study programs at the institutes influences the job description of their alumni. This paper explores the correspondence analysis method to evaluate the enhancement of higher education quality by performing the association between the relevance of study, job and alumni job descriptions for the different study programs. The association is depicted graphically on the correspondence plot. As a case study, the tracer study data of alumni 2009 at ITB is used. The results show that ITB has succeeded in organising high-quality education. It can be recognised by the association between the relevance of study and job for each study program. Based on the data, overall, the alumni job is compatible with their respective study programs. Pages 464 to 478




Educating People about the Covid-19 Epidemic Prevention in the Community: A Case Study in Vietnam

Tran Viet Cuonga*, Mai Quoc Khanhb, Tran Huu Hoanc, Tran Trung Tinhd, aThai Nguyen University of Education, Thai Nguyen city, Vietnam, bHanoi National University of Education, Hanoi city, Vietnam, c,dNational Academy of Education Management - Ministry of Education and Training, Vietnam, Email: a*tinhquang80@gmail.com

Ensuring the health of the people in the community is always an important issue for every nation and locality. When faced with a complicated pandemic situation due to a new strain of coronavirus (covid-19), and recognising what happened in Wuhan City, Hubei Province, China, from that moment Vietnam had solutions for disease prevention. The objective of this study is to propose solutions to limit the spread of disease in the community. The research methodology used was the review of survey data published by the World Health Organization (WHO) and updated data from countries. In Vietnam, the main source of data reviewed by the research team was from the Ministry of Health, informed by the head of the Vietnam Government. We used mathematical methods and mathematical models to analyse and predict trends of disease related to public health. In the research results we propose solutions that have been initially tested in Vietnam with positive results on curbing the spread of disease. Pages 479 to 490




The ‘Pesantren’ in the Future and the Enlightenment of Modern Thought: A Theological Reconstruction Perspective

Fadlil Munawwar Manshura, aUniversitas Gadjah Mada (UGM) Yogyakarta, Indonesia, Email: afadlil@ugm.ac.id

This article examines the pesantren (Islamic boarding school) in the future and the enlightenment of modern Islamic thought through a theological reconstruction approach. This study seeks to reveal the intellectual potential and energy of pesantren and its use in the enlightenment of modern Islamic thought, as well as its potential to contribute to the development of Islamic studies and pesantren in Indonesia. The formal object of this study is the enlightenment of modern Islamic thought in pesantren, which have long been dominated by traditional–textual understandings that give limited space to modern–contextual ones. The material object of this study is the pesantren that are seen as having the potential for pioneering the enlightenment of modern Islamic thought. For analysis, a theological reconstruction approach is used to reveal the potential for pesantren to drive the enlightenment of modern Islamic thought in Indonesia. The pesantren in the future can represent the mainstream thoughts of modernist Muslims, and as such pesantren can become centres of excellence for producing understandings of Islam that are moderate, constructive and capable of solving the problems of the ummah, the nation and the state. Pesantren already have the social and intellectual capital necessary to realise this goal; it is simply a matter of ensuring that kiai (pesantren leaders) and other stakeholders are committed to gradually conditioning pesantren communities to read relevant texts, write scientific articles, and publish them in national and international journals. Pages 491 to 507




Comparison between Ergonomic and Conventional Hoes to determine Comfortability of Farmers when Hoeing Soil

Ansara*, Muradb, Sukmawatyc, Ridwan Khalild, a,b,c,dDepartment of Agricultural Engineering, Faculty of Food Technology and Agroindustries, University of Mataram, Indonesia, Email: a*ansar72@unram.ac.id

The use of agricultural mechanisation tools has developed rapidly at this time, but for narrow land it is not suitable to use these tools. Narrow agricultural land is more effective if processed using hoes. The purpose of this study was to compare ergonomic and traditional hoes to know comfortability of farmers when hoeing soil. The research parameters are hoe design, energy consumption, and work capacity. This study used an experimental method to test the use of hoes carried out in agricultural fields. The results showed that the energy consumption of ergonomic hoes was lower than conventional hoe use. In terms of safety and comfort, both ergonomic hoes and conventional hoes are classified as heavy work and cause complaints to workers. The work capacity of farmers using ergonomic hoes increased to 51.9% compared with the hoe P1 which only increased 32.4%. P2 and P3 increased by 26.3%.  Pages 508 to 519




State Civil Liability for Environmental Damage in Jordanian Legislation

Mohammed Khalil Abu Bakera, aZaytooneh University,

Modern countries are directly responsible for the damage that befalls society, including normal and juridical individuals, resulting from constructions, licensing and enacted laws relevant to the environment. Some of such regulations are arbitrary, others are unlawful as they might lead to damage of environment, society and individuals. The state had to compensate for the materialistic, moral, personal or environmental damages in compliance with its civil liability. But what is the rule to be adopted for compensation, how much should it be and what are the amounts to be compensated for? This study attempts to suggest a mechanism for indemnity through creating a special fund, updating rules and regulations, enhancing, protecting, maintaining, consolidating environmental enlightenment, avoiding environment pollutants, assigning industrial zones, adopting world quality criteria in this respect, and resorting to clean energy. The state should also be held accountable for its affiliates and for issuance of administration licenses in addition to activating the role of the Ministry of Environment and securing qualified people and materialistic cadres. Pages 520 to 534




Implementation of the Germas (Healthy Lifestyle Movement) Program to Prepare Demographic Bonuses in the Collaborative Governance Perspective

Isnaini Rodiyaha, Totok Wahyu Abadib, Rakhma Syeilac, Ilmi Usrotin Choiriyahd, Lailul Mursyidahe, a,c,d,ePublic Administration Department, bCommunication Department, Universitas Muhammadiyah, Jalan Majapahit 666 B Sidoarjo, East Java, Indonesia, Email: aisnaini@umsida.ac.id,  btotokwahyu@umsida.ac.id,  crakhmasyeila5101997@gmail.com,  dilmiusrotin@umsida.ac.id,  elailulmursyidah@umsida.ac.id

Germas has been established in order to improve the quality of public health, especially in the face of demographic bonuses, a condition where the population of productive age is more than the non-productive age. The positive impact of the demographic bonus is the availability of workers of productive age who can advance various development sectors primarily in regional economic development. Aside from education, the condition of public health is very important to pay special attention to, given the quality of the health of the productive age community in Sidoarjo Regency which is quite worrying, namely 70% of HIV / AIDS cases are in the productive age population. This requires the involvement of various parties in the success of the Germas program. The purpose of this study is to analyse the effectiveness of Germas as a program in preparing demographic bonuses in the perspective of collaborative governance in Sidoarjo Regency. This type of research uses a qualitative descriptive technique with the determination of purposive sampling informants, while the research data collection uses interviews, observation and documentation where the results are analysed with the interactive model of Miles and Huberman. Based on the results of the study, it is concluded that the effectiveness of the program in preparing demographic bonuses through the collaborative governance perspective in Sidoarjo in terms of face to face dialogue of the Germas program, the implementation of meetings, campaigns, and training is not scheduled and irregular. In terms of sharing understanding in the delivery of regulations related to Germas, this has been implemented well through campaigns, print media and broadcast on the radio. For intermediate outcoming from the implementation of the Germas program in Sidoarjo Regency is still in the stage of socialisation, thus the results of the main objectives expected in the Germas program to prepare a demographic bonus have not yet been seen. Pages 535 to 545




Implementation of Stephen Krashen's Theory in Foreign Language Acquisition

Uril Bahruddina, Suci Ramadhanti Febrianib, aUniversitas Islam Negeri Maulana Malik Ibrahim Malang, Indonesia, bUniversitas Islam Negeri Imam Bonjol Padang, Indonesia, Email: aurilbahruddin@pba.uin-malang.ac.id,  bsuciramadhantifebriani11@gmail.com

The determinants of language mastery vary significantly between individuals. The person’s language acquisition determines the skills of lingual production. There are often contradictions between language acquisition and learning. According to psycholinguists, acquisition is possible in the first language only. This contradicts Stephen Krashen assertion that acquisition can be obtained for foreign languages. This study examined the implementation of foreign language acquisition at STIBA Ar-Raayah, Sukabumi, based on Stephen Krashen’s theory. It uses a qualitative approach with a case study research design. The data collection includes observation, interviews, and documentation, while analysis techniques relied on data triangulation. The results showed that second language acquisition is influenced by proper input and processes such as native speakers, language environment and a good monitoring process. These aspects agree with Stephen Krashen's theory which gives maximum output in Arabic acquisition. Pages 546 to 556




MSMEs Mitigation Risk: Purchase Decision of Natural Disaster Insurance at MSMEs

Amron Amrona, Sih Darmi Astutib, Usman Usmanc, a,b,cEconomics and Business Faculty, Universitas Dian Nuswantoro, Semarang, Indonesia,

The aim of this study was to examine the relationship model in service quality, insurance premium and promotion with the purchase decision using respondents of 101 MSMEs of insurance policy holders who were willing to buy natural disaster insurance policies without the assistance of subsidies from the government. The data obtained from the respondents was analysed using multiple linear regression analysis. Surprisingly, this study found that although the premium insurance price variable had the greatest effect, it turned out to only have a difference of 18 percent compared to the effect of the service quality variable. This proves that independent MSMEs are not merely calculating the affordability of premium prices, but they are aware of the benefit of insurance. This is one of the differences from other MSMEs that rely on government subsidies.  Pages 557 to 569




The Role of Hedonic Value and Customer Satisfaction in Mediating the Effect of Price Perception and Service Convenience on Repurchase Intention (Research on Koi Farm in Blitar District)

Wulan Puji Lestaria*, Achmad Sudirob, Fatchur Rohmanc, Djumilah Hadiwidjojod, a,b,c,dDepartment of Management, Faculty of Economics and Business, University of Brawijaya Malang, Email: a*wulanpuji_mm28@yahoo.co.id

This research aims to examine the role of hedonic value and customer satisfaction in mediating the effect of perceived price and service convenience on repurchase intentions at Koi Farms in Blitar District. The development of a research model is based on price perception and service convenience on repurchase intention, also indirectly through hedonic value and customer satisfaction. The population are customers who buy koi ornamental fish in the Minapolitan Region of Blitar District. A total of 90 samples were selected by judgmental sampling technique. The model is analysed by structural model through Partial Least Square (PLS) and facilitated by SmartPLS software application. The research found that price perception and service convenience directly cannot increase customer repurchase intentions. The mediation tests results show that customer satisfaction cannot mediate the effect of price perception on repurchase intentions. It has perfect mediation for the effect of service convenience on repurchase intentions. The hedonic value has a perfect mediation role for the effect of price perception on customer satisfaction, but it only has partial mediation for the effect of service convenience on customer satisfaction. Customer satisfaction has a mediation role for the effect of hedonic values on repurchase intentions. Pages 570 to 589




A Systemic Review of Social Media Studies in Government Organisations

Mohd Hisham Mohd Sharifa, Arifatul Husna Mohd Ariffb, Zaimah Abdullahc, Mohd Herry Mohd Nasird, Md Hairi Md Hussaine, a,b,c,d,eTunku Puteri Intan Safinaz School of Accountancy, Email: ahisham79@uum.edu.my,  barifatul@uum.edu.my,  czaimah2258@uum.edu.my,   dherry@uum.edu.my,   ehairi@uum.edu.my

Billions of individuals around the world are using smartphones, and this development has also increased the use of social media applications in daily communications. Many studies have stated that social media can help government organisations to improve communication services and create better engagement with citizens as almost all citizens are using social media applications. The objectives of this study were to perform a systematic literature review to identify important themes in social media research in government organisations. A systematic review of articles related to social media research in government organisations is done by using Google Scholar and other academic databases such as Jstor and Science Direct. Two researchers reviewed each publication for inclusion and relevant data extraction. Through the analysis of past research, a systematic literature review has been grouped and represented in four different themes including governance, citizen trust, participation and transparency. The studies are analysed, gaps in the literature are identified, and further research directions within the themes are proposed. Pages 590 to 603




The Methods of Questioning in the Orientation Phase: A Review of Teaching Malaysian Gifted Learners in Reading Arabic Text

Mohd Sham Kamisa, Muhammad Nazir Aliasb, Damien Mikengc, Nik Mohd Rahimi Nik Yusoffd, Rorlinda Yusofe, Noriah Mohd ishakf, a,e,fPusat GENIUS@Pintar Negara, Universiti Kebangsaan Malaysia, bFakulti Pengajian Islam, Universiti Kebangsaan Malaysia, cFaculty of Language and Communication, Universiti Malaysia Sarawak, Malaysia, dFakulti Pendidikan, Universiti Kebangsaan Malaysia, Malaysia, Email: amohdsham856@ukm.edu.my,  bnazir@ukm.edu.my,  cmdamien@unimas.my,  dnik@ukm.edu.my,    erorlinda@ukm.edu.my,  fnorwmu@ukm.edu.my

Differentiated instruction allows gifted individuals to develop their potential academic intelligence to the highest level independently. The authors suggest how to use methods of questioning in the orientation phase for teaching Malaysian Gifted Learners in comprehending Arabic text in the classroom. This includes identifying jumlah mufidah, jumlah ismiyyah and jumlah fi’liyyah. The use of the orientation phase "is the starting points to ensure what learners learn, how they learn the lesson, and how the learners demonstrate what they have learned during the teaching and learning session.”Pages 604 to 617




Impact of Transformational Leadership, Market Orientation and Knowledge Sharing on Business Performance

Kashif Faheema*, Rosmaini Tasminb, Khalid Rafiquec, Khawar Hussaind, aPakistani Telecommunications Company Limited (PTCL), Islamabad, Pakistan, bFaculty of Technology Management and Business, Universiti Tun Hussein Onn Malaysia (UTHM), Malaysia, cSchool of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China, Email: a*kashif.faheem@gmail.com

In Pakistan, the new forms of business in collaboration with mobile service providers are bringing an evolution not only in every walk of life but also in the digital economy of the country. This study considers the effects of transformational leadership, knowledge sharing and market orientation on organisational performance through the mediating role of innovation to raise the market share. This study focuses on four cellular mobile telecom companies of Pakistan, including Ufone, Telenor, Mobilink and Cmpak. The losing of market share in the high competition by few cellular mobile companies, for example, Ufone and Telenor identify a significant problem due to lack of investment, network coverage, poor data/voice services and innovation in term of new products, processes and services. The focus of this study is mobile telecommunication sector of Pakistan including four companies, N=170 respondents (leaders include general managers, seniors, middle and line managers and employees) on departmental level related to innovation and performance. This paper aims to explore the mediating role of innovation to enhance the performance of an organisation by employing transformational leadership, market orientation and knowledge sharing. Pages 618 to 641




Technological Pedagogical and Content Knowledge (TPACK) of Prospective Early Childhood Islamic Education Teachers

Ahmad Sabria*, Jhoni Warmansyahb, Amalinac, a,cUIN Imam Bonjol Padang, Indonesia, bUniversitas Negeri Jakarta Indonesia & Institute Agama Islam Negeri Batusangkar Indonesia,   Email: a*ahmadsabri@uinib.ac.id,  bjhoniwarmansyah@iainbatusangkar.ac.id,  camalina@uinib.ac.id

The early childhood teacher candidates have been challenged by the requirement of the content technological, pedagogical and content knowledge (TPACK) in teaching. The teacher candidates are able to manage the contents beyond skilfully using technology to support effective and beneficial learning process. The purpose of this study was to describe the candidates TPACK ability in arranging regular learning process based on “the curriculum 2013.” A descriptive qualitative method has been employed in which the subjects were the students of the Early Childhood Education Program who have achieved the Micro Teaching Class at the sixth semester 2018/2019 academic year. The TPACK competences was analysed by using Content Representation (CoRe) and Pedagogical and Professional-experience Repertoire (Paper) .Both CoRe and Paper analysis reveal that the teachers are able to develop 3 to 5 of 11 indicators of the  6 Child Development Aspects. 80% of the teacher showed good ability in choosing the learning strategies. Then, 45% of the teachers found difficulties in creating the effective time. 60% of the teacher can perform a good and right concept in the teaching process, while 40% on them has limitation on knowledge and insight. However, 55% of the teachers could not create an active interaction between the students. This research concluded that the teacher candidates in applying must be focused on material contents and technology usage to attempt to improve teacher professionalism. Pages 642 to 653




Balanced Score Card Implementation and its Effect on Banks` Financial Performance

Rawnaq Ziad Al-Gamazia, Thair Adnan Kaddumib, aApplied Science Private University, Jordan P.O. Box 166 Postal Code 11931, Amman, bFinance and Banking Science Department, Applied Science Private University, Jordan P.O. Box 166 Postal Code 11931, Amman, Email: arawnaqzead84@yahoo.com,   bthair_lion@asu.edu.jo

This study aimed at identifying the impact of balanced scorecard and BSC application of its four perspectives as independent variable (financial (Fin), customer (C), internal processes (IP), and growth and development (GD)) on financial performance measured by average stock market price of listed commercial banks, on the Amman Stock Exchange – ASE. A questionnaire was distributed to key persons such as managers, departments` heads. Of these, 312 questionnaires were valid for analysis. The study findings demonstrated that there is a statistically significant impact of the BSC of the four perspectives (FIN., C., IP. and GD) together or separately on banks financial performance. The study concluded that commercial banks management should adopt and apply BSC due its favourable impact on banks` financial performance and the focus more on client’s changing needs. Pages 654 to 673




The Community of Practice of Researchers on the Social Cloud Model to Enhanced Researchers’ Competencies

Pradit Songsangyosa, Pallop Piriyasuriwongb, Namon Jeerungsuwanc, a,b,cKing Mongkut’s University of Technology North Bangkok, Thailand, Email:  apradit.s@rmutsb.ac.th,  bpalloppi@gmail.com,  cnamon2015@gmail.com

Using the professional learning community concept, the authors integrated the idea of sharing and exchanging researchers’ knowledge through the community of practice by using the social cloud model. The community of practice of researchers on the social cloud model aims to enhance researchers’ competencies and was used as a guideline to enhance research competencies and publication competencies for professors or researchers. The questionnaires were mainly developed and used based on the research objectives. The research was divided into two stages. Stage 1: Design of the proposed model. Stage 2: Evaluation of the appropriateness of the proposed model by the experts. A research study found the following issues: Firstly, the community of practice of researchers on the social cloud model to enhance researchers’ competencies consisted of 7 elements including 1) goal, 2) social cloud, 3) CoPR processes, 4) research work, 5) research publication, 6) evaluation, and 7) feedback. Secondly, the experts evaluated the appropriateness of the proposed model as agree. Pages 674 to 690




Enhancing Farmer’s Income after Being Retrieved of Land to Build Industrial Park: Evidence from Vietnam

Nguyen Thi Ngana, Bui Huy Khoib, a,bFaculty of Business Administration, Industrial University of Ho Chi Min, Email: anguyenthingan@iuh.edu.vn,  bbuihuykhoi@iuh.edu.vn

In recent years, the economical scientific research community has had many papers to improve incomes for farmers after being retrieved of land to build an industrial park. However, the scientific foundation for the solution is out and left open, especially quantitative model factors affecting earnings. Therefore, identifying an appropriate quantitative model based on the theory of agricultural economics and practical evidence is a challenge for policy researchers. The research team collected data on incomes of 168 farmers in Loc Son Ward, Bao Loc City, Lam Dong province, Vietnam to seek empirical evidence for the model. The aim of this article focuses on two main issues: the theoretical framework of quantitative models and application results for farmers after being retrieved to build an industrial park. Pages 691 to 701




Does Implementing Corporate Governance and Ownership Structure Have any Impact on Audit Report Lag and Management Report Lag in Jordan

Suzan Abeda, Hanady Turki Batainehb, Mishiel Said Suwaidanc, aApplied Science Private University, Faculty of Business, Accounting Department, bAl-Balqa Applied University, Faculty of Business, Accounting Department, cAl-Ahliyya Amman University, Faculty of Business, Accounting Department, Email: aS_abed@asu.edu.jo,  bhanadybataineh@bau.edu.jo,  cmsuwaidan@amman.edu.jo

The main objective of this paper is to investigate whether corporate governance factors and ownership structure affect audit report lag and management report lag for 190 non-financial companies listed on the Amman Stock Exchange for the period 2014-2017. The results of the study reveal than on average auditors needs 58 days until they provide their report. The results of Multivariate suggest that director age, institutional ownership and ownership concentration has an impact on audit report lag measured by number of days passes from December 31 until the issuance of external audit report.  The results of descriptive analysis documents are that on average management needs 106 days until they release their reports to the public. Our results highlight strong evidence of the importance of implementing corporate governance characteristics on audit reporting lag. The results indicate strong empirical evidence for number of non-executive directors, role duality, director age, board diversity and institutional ownership with management report lag. Pages 702 to 717




Multicultural Communication and Survival Strategy of Ahmadiyya in Tawangmangu, Indonesia

Filosa Gita Sukmonoa, Fajar Junaedib, Ali Maksumc, a,bDepartment of Communication, Universitas Muhammadiyah Yogyakarta, cDepartment of International Relations, Universitas Muhammadiyah Yogyakarta,

Ahmadiyya community in Indonesia often receive physical attacks from other Islamic communities that accused Ahmadiyya as not-Islam. For some Indonesians, Ahmadiyya holds a contentious Islamic identity, which for some people adulterates the cardinal canon of Islam. However, the Ahmadiyya community in Tawangmangu, Indonesia, experiences a reasonably inverse condition. By smartly managing cultural relations with local citizens (non-Ahmadiyya), Ahmadiyya’s people seem to live in harmony with the residents. The empirical study revealed that the Ahmadiyya community in Tawangmangu established multicultural relations in daily life by carrying out cultural approaches. The cultural approaches were intensive acculturation and integration with the host community. The Ahmadiyya community even used a football academy to attract the local community to engage indirectly in a social activity. Under this strategy, Ahmadiyya successfully maintains its original identity without disturbing local identities, cultures, and wisdom. Pages 718 to 734




Wali Nanggroe in Aceh: Is he the Real King or the Fake One? A Political Review

Badri Hasan Sulaimana*, Zahlul Pasha Karimb, Khairani Binti Mukdinc, Muslem Abdullah Ahmadd, Muhammad Siddiq Armiae, a,b,c,d,e Faculty of Sharia and Law, State Islamic University (UIN) Ar-Raniry, Indonesia, Email: a*badri@ar-raniry.ac.id

The topic of Wali Nanggroe makes an original a contribution to knowledge, as this information is not published globally. The discussion of Wali Nanggroe in the legal system of Aceh, Indonesia is a critical debate. Recently, the existence of Wali Nanggroe in the kingdom period of Aceh has been disputed. This article critically discusses the legal norms established by the by-laws of Wali Nanggroe. The by-laws relate closely to the electoral mechanism of the candidacy of Wali Nanggroe in Aceh. The research approach used here is normative juridical, through legal, comparative and historical principles. Data analysis was carried out by qualitative analysis. The selection of the nanggroe guardian based on Qanun No. 8 of 2012, in Article 70 is inconsistent with the principle of legal justice because it lacks the regulation of mechanisms for democratic people’s involvement. The determination of the nanggroe guardian election model stipulated in the qanun is contrary to the principle of the rule of law and the sovereignty of the people. According to the principle of justice, nanggroe guardians in Aceh must be democratically chosen by involving all Acehnese people. The main function of the presence of the nanggroe Aceh guardian is to unite existing ethnic groups and ethnic groups in life to sustain its customs and unite the community. The election of the nanggroe guardians should therefore involve all levels of Acehnese society. For this reason, it is important to avoid any perception that the nanggroe guardians only belong to certain groups. The nanggroe guardian needs to truly belong to all Acehnese people and the role should be strengthened by means of deliberation. Pages 735 to 749




The Republic of Indonesia National Police Department: Legal Culture and Law Enforcement

Alirman Soria, Rudyb, Rifandy Ritongac, Chaidir Alid, aLecturer in Pancasila Education and Citizenship, Bakti Humanitarian Academic, Indonesian Red Cross, Jakarta, Indonesia, bDepartment of Constitutional Law, Faculty of Law, University of Lampung, Indonesia, cDepartment of Constitutional Law, Faculty of Law, University of Bandar Lampung, Indonesia, dCenter for Law and Development Faculty of Law University of Lampung, Email: aalir_sori@yahoo.com, brudy.1981@fh.unila.ac.id,  crifandy@ubl.ac.id,  dchaidirali678@gmail.com

The aim of this article was to work out whether a change has also followed the National Police legal culture after the 1945 Constitutional amendment and the emergence of the new Police Law in the National Police legal culture. Many perceptions led us to the fact that arrangements and structural changes before and after the reform era have brought little change to the National Police legal culture. To test this hypothesis, the article discusses how the constitutional arrangements and laws regarding the Indonesian National Police effected the changes. The analysis is conducted using a normative research method and a sociological-juridical approach. The research found that legal culture-shifting occurred in the National Police following its separation from the National Army to become an independent organ. However, the military culture had become rooted in the National Police identity and needs to shift into the civilian culture. Pages 750 to 758




The Role of Economic Freedom in Economic Growth: Evidence from the MENA Region

Anwar Al-Gasaymeha*, Hamed Ahmad Almahadinb, Mohammed Alshuridehc, Nayif Ali Al-Zoubid, Haitham M. Alzoubie, a,bBanking and Finance Department, Applied Science Private University, Amman, Jordan, cThe University of Jordan, dJadara University, Jordan, eSkyline University College, UAE, Email: aa_gasaymeh@asu.edu.jo,  bh_almahadin@asu.edu.jo

This study investigates the economic freedom and economic growth nexus in a board of 13 MENA countries from 2010 to 2018. Based on the Heritage Foundation, five factors have been adopted to capture all of the economic freedom dimensions, namely: security of property rights, freedom from corruption, government spending, business freedom, and monetary policy. To capture the endogeneity issue, an empirical analysis has been conducted by adopting the GMM framework. The focal point of this article is to evaluate which dimension of economic freedom adds to economic growth in the MENA countries, and to what degree. The empirical results reveal that economic freedom plays an enhancing role in the economic growth of the sampled economies. In other words, the economic growth is affected positively through the dimensions of economic freedom. Moreover, the empirical outcomes signal that the current economic growth rate will be affected significantly by the growth rate of the past year. Thus, the findings of the present investigations might have precious implications for the authorities and policy-makers in the sampled countries. Pages 759 to 774




The Impact of Women’s Empowerment and Business Incubation Program on SMES Performance in Bandung Regency

Imas Soemaryania, Ferry Hadiyantob, Ardi Apriliadic, a,b,cFaculty of Economics and Business, Universitas Padjadjaran, Indonesia, Email:  aimas.soemaryani@unpad.ac.id,  bferry.hadiyanto@fe.unpad.ac.id,  cardi.apriliadi@gmail.com

The development of a creative economy provides opportunities for the society whether male or female to utilise it through business activities on a micro, small, and medium scale. One of the programs that provide facilities in order to enhance entrepreneurial growth through facilities and infrastructure, is business incubation. The creative economy empowerment program for women implemented by the business incubator is considered suitable for women because the tutoring process is performed continuously with integrated guidance from all parties. With various training programs, it is integrated through business incubators; the program is expected to increase women’s competitiveness; therefore the level of income will increase which lead to improvement in their support of their families’ welfare. Therefore, the core of the research study is focused on one of the factors that influence the performance of SMEs, namely women's empowerment and business incubation. Based on this, the main problem revealed in this study is the impact of women's empowerment and business incubation on the performance of SMEs.  This research was conducted on SMEs in the Bandung Regency. This study consisted of three variables, namely women's empowerment (X1), business incubation (X2) and SMEs Performance (Y). The method used in this study is a survey method in the form of an explanatory survey. Data collection techniques by means of questionnaires were used with Likert scale models, which were analysed using multiple regression. The respondents in this study were SMEs in the Bandung Regency. Based on the results of the study, it can be seen that women's empowerment and business incubation has a significant influence on the performance of SMEs in the Bandung Regency. Where women's empowerment and business incubation are proven to have a significant impact on the SME’s performance. Pages 775 to 798




Incentives for Fixed Asset Revaluations

Dwi Jaya Kiranaa*, Ekawati Jati Wibawa Ningsihb, Aniek Wijayantic, a,b,cUniversitas Pembangunan Nasional  Veteran Jakarta, Indonesia, Jakarta, Email: a*dwijayakirana@upnvj.ac.id

The purpose of this study is to analyse the company's incentives in choosing the cost or revaluation method for fixed assets in Indonesia. The incentives include Fixed Asset Intensity, Free Cash Flow, Financing, Capital Expenditure, Liquidity, and Investment opportunity. The sample of companies used in this study were 197 companies listed on the Indonesia Stock Exchange from 2014 to 2018 and it used logistic regression data analysis. The results showed that the companies’ future financing with negative Free Cash Flow and Fixed Asset Intensity variables, had a high probability and positively significant to use the revaluation method for their fixed assets, while the Financing, Liquidity, and Investment opportunity variables had a negative influence and the probability is not high in choosing the revaluation method in its fixed assets.Pages 799 to 812




Religiosity, Halal Awareness, and Muslim Consumers’ Purchase Intention in Non-Food Halal Products

Ganjar Mohamad Disastraa*, Bethani Suryawardanib, Widya Sastikac, Fanni Husnul Hanifad, a,b,c,dTelkom University, Bandung, Indonesia, Email: a*ganjar@tass.telkomuniveristy.ac.id

This study aims to find out how religiosity and the subjective norm can influence Muslim consumers' purchase intention in halal products, with the halal awareness as an intervening variable. Considering the number of existing studies with the same variables in food products, this research seeks to enrich the literature with concerns of non-food halal products, especially in halal personal care products. This study is a quantitative survey method, by collecting data through the distribution of questionnaires to the respondents. The proposed model is then tested using the Partial Least Square (PLS) technique. Results of this study indicate that religiosity positively influences halal awareness, but negatively influences purchase intention. Meanwhile, subjective norms have a significant positive effect on halal awareness and purchase intention. It can be concluded that halal awareness fully mediates the relationship between religiosity and purchase intention, and partially mediates the relationship between subjective norm and purchase intention. Pages 813 to 828




Analysis of the Effect of Firm Size, Profitability and Capital Structure on IPO Underpricing on the Indonesia Stock Exchange (IDX)

Miswanto Miswantoa, Yanuar Rifqi Abdullahb, a,bYKPN School of Business (STIE YKPN) Yogyakarta, Indonesia, Email: a*miswanto.ykpn@gmail.com

Underpricing often occurs in issuers that make IPOs on the IDX (the Indonesia Stock Exchange). Because underpricing is detrimental to the issuer, the study of factors that affect underpricing is very important. The aim of this study is to test the impact of firm size, profitability, and capital structure on underpricing in firms conducting IPOs. The sample of this study is firms that conduct IPOs in 2009-2016 and in the group of non-manufacturing firms. It is hypothesised that firm size and profitability have a negative effect on underpricing while capital structure has a positive effect on underpricing. The findings of this study are as follows: Firm size and profitability as measured by ROA (return on assets) have a significant negative effect on underpricing. However, profitability as represented by EPS (earnings per share) is not supported and has a negative effect on underpricing, and capital structure is also not supported and has a positive effect on underpricing. Pages 829 to 844




Analysis of the Need for Development of Information Literation Competency Teachers at the Vocational School, Padang City

Susy Yuliastantia, Sufyarma Marsidinb, Yahyac, a,b,cUniversity Ekasakti, University State of Padang, University state of Padang,

Through awareness of the challenges that already exist in the world of work through the 4.0 revolution, readiness for change will bring vocational education closer to the present and future conditions of employment in lifestyle changes, industrial changes, the labour market, and education. Educators must be able to respond to these changes; the role of delivering knowledge immediately changes to the role of a companion to discover and create through independent learning. The purpose of this study illustrates the needs analysis related to vocational teacher information literacy competencies. This type of research is descriptive; in this case needs’ analysis needs to be done so that it can be seen as to what kind of development model will be designed to meet the needs of vocational teacher information literacy competencies. A sample is taken of 30 vocational school teachers in Padang City. Data collection techniques are through observation and questionnaires. Frequency data analysis technique is used. The results of data dissemination obtained the results of teacher knowledge about information literacy that is currently still relatively low; teachers have not provided learning material in accordance with DU / DI, and lack of link material with those in industry. Training related to information literacy competencies has never been obtained. From the data obtained it can be concluded that the needs analysis is carried out and that the competency of information literacy of vocational teachers is still relatively low. Pages 845 to 856




The Freeport Deal: Lessons Learned from Indonesia in Renegotiating Mining Concessions

Iman Prihandonoa*, Dewi Santoso Yuniartib, aAssociate Professor in Public International Law at the Faculty of Law, Airlangga University, Indonesia, bResearch fellow at Airlangga Institute for International Law Studies, she obtained Bachelor of Law at the Faculty of Law, Airlangga University, Indonesia, Email: a*iprihandono@fh.unair.ac.id

The Asia-Pacific region has substantial reserves of a wide variety of minerals, including gold, copper, iron and gas. The most important mineral reserve-holders and producers in the region are China, India, and Indonesia. Even so, the limited ability of exploration and exploitation had forced some states to still rely on foreign investment, one of which is Indonesia. Indonesia has been known to have a long-standing issue with their investor, Freeport McMoran Inc., the giant mining company based in the United States. Through its subsidiary, Freeport Indonesia (PTFI), Freeport then entered into a Contract of Work with the Indonesian Government in 1967, and renewed it in 1991. PTFI is given the right to conduct mining business activities for at least until the concession expires in 2021. In 2009, the Government issued a new mining regulation, which requires all mining companies, including PTFI, to convert mining concessions into a Special Mining License, along with additional requirements such as divestment, purification obligations, social and environmental responsibility. This policy totally contradicts the virtues in the contract. In December 2018, the Government of Indonesia reached a final decision on the Freeport deal, which encompasses at least 5 (five) issues, namely: (1) shifting from contract to license scheme, (2) price of the divestment, (3) building smelters, (4) taxation, and (5) environmental responsibilities. The final deal is a culmination of years of multiparty negotiations. This paper examines the 5 (five) main points concluded in the Freeport deal in light of the strategic negotiation technique, which stresses the negotiating parties’ patience and ability to make take-it-or-leave-it deals. It then concludes on lessons learned from the Freeport deal for future mining concessions’ renegotiation.. Pages 857 to 875




Conceptualising the Issues of Translation Culture in China: The Roles of Domestication, and Foreignization

An Ganga, Tengku Sepora Tengku Mahadib, a,bSchool of Languages, Literacies & Translation, Universiti Sains Malaysia,11800 Minden, Pulau Pinang, Malaysia, Email: aangangusm@gmail.com,  btsepora@usm.my

Cultural differences while translating can be ensured using foreignization, and domestication strategies. Transparent, and fluent styles are usually adopted in a domestication translation to reduce the strange words for target readers. Foreignization strategies mostly focus on the target text, which is designed to break target conventions, and at the same time, it retains some of the foreign flavours. This paper aims to explore the relationship, and implications of foreignization, and domestication in translation. The paper outlines brief concepts of domestication, and foreignization, and their related issues. It further concludes that when translation culture is dominated by domestication, cultural peculiarity will be reduced significantly. On the other hand, the mechanical translation will enhance if it is travelling towards the direction of foreignization. It is further noted that legitimate obligations are not required for foreignization or domestication while translating, as long as the practicality of translation is present. Pages 876 to 886




The Problematics of a Separate Judicial Review through Two Institutions: A Case Study in Indonesia

Suparto Wijoyoa, Soekarwob, Bagus Oktafian Abriantoc, Xavier Nugrahad, Farid Ibrahime, a,b,c,dFaculty of Law, Universitas Airlangga, Email: asupartowijoyo@fh.unair.ac.id,  bsoekarwo@gmail.com,  cbagusoa@fh.unair.ac.id,  dxavier.nugraha-2015@fh.unair.ac.id

The implementation of a judicial review, which is conducted separately by the Constitutional Court, and the Supreme Court, is considered to be inappropriate with the ideals of building a harmonious, and integrated legal system. In its practice, it has been proven that the authority of the judicial review to the Constitutional Court, and the Supreme Court encourages various issues. The substantive difference between the tests conducted by the Constitutional Court, and those conducted by the Supreme Court, is the process of examining the trial of the legislation under the law, and against the law by the Supreme Court was conducted in private. The cases handled by the Supreme Court were numerous, not just the legislation testing cases, but also the cases of cassation, and other legal matter. The relationship between the two judicial institutions, namely the Supreme Court, and the Constitutional Court, has become out of sync in the Indonesian constitutional system. The enforcement of the constitution integrally in all laws and regulations has become challenging to materialise. It becomes the loss of the power of the Supreme Court decision for a test case. When the norms that are used as the basis by the Supreme Court are declared unconstitutional by the Constitutional Court, there will be conflicting decisions. Pages 887 to 900




Creative Self-Efficacy and Product Innovation: Uncovering the Role of Creativity and Entrepreneurial Passion

Sajeela Rabbania, Muhammad Sarmadb, Amira Khattakc, Muhammad Khand*, a,bRiphah School of Leadership, Riphah International University, Islamabad, Pakistan, cDepartment of Marketing, Prince Sultan University, Riyadh, Saudi Arabia, dDepartment of Management Sciences, Abdul Wali Khan University, Mardan, 23200, KPK, Pakistan, Email: d*muhammadkhan@awkum.edu.pk

This article investigates the relationship between creative self-efficacy (CSE), and product innovation under the mediation of creativity, and the moderation of entrepreneurial passion. The said relationships were tested under the componential theory of creativity to gain a practical understanding of the psychological, and workplace-related creative mechanisms between the dyad of the boss, and the subordinate. The data was collected from 408 sets of the boss-subordinate dyad across the research and development (R&D) section of reputed information technology firms in Pakistan. The analyses were completed through the partial least squares structural equation modelling (PLS-SEM) technique by using Smart PLS. The results revealed the positive impact of CSE on product innovation, and the partial mediation of creativity was established between the relationship of CSE, and production innovation. Moreover, entrepreneurial passion was proven as a moderator to strengthen the relationship between creativity, and product innovation. The findings, and implications addressed the information technology (IT) sector in particular, and other sectors in general. Pages 901 to 924




Caring for the Marginal: Developing Papua as a Growth Centre

Idrus Al-Hamida, Irwan Abdullahb*, Hasbollah Toisutac, Muhammad Hasbid, Ade Yamine, Suparto Iribaramf, Faisalg, a,e,f,gState Institute of Islamic Studies (IAIN) Fatahul Muluk Jayapura, Indonesia, bFaculty of Cultural Sciences, Gadjah Mada University, Yogyakarta, Indonesia, cState Institute of Islamic Studies (IAIN) Ambon, Indonesia, dGraduate Program, Institut Agama Islam Negeri (IAIN) Bone, Indonesia, Email: b*irwan.fib@ugm.ac.id

Papua, at the eastern edge of the Indonesian Archipelago, has long been identified as lagging in its economic, and social development. A lack of infrastructure has limited its advancement, and as such, efforts to develop Papua as a growth centre have faced severe obstacles. A majority of studies have examined Papua by using a structural approach, rather than through the Papuans' own perspectives. This study seeks to explain how an emic approach is necessary for empowerment, arguing that this offers an affirmative means of addressing the situation. This article identifies four empowerment strategies that may be used, including: protecting traditional communities, building capacity, guaranteeing access, and promoting independence. A caring, and affirmative development paradigm is necessary to apply these strategies. Pages 925 to 937




Evaluating the Innovation Activities of Vietnamese Enterprises: Evidence from Binh Dinh Province

Thi Le Hang Nguyena*, Ngoc Tien Nguyenb, Dinh Manh Damc, Quyet Thang Daod, Thi Thanh Binh Lee, a,b,c,d,eFaculty of Economics and Accounting, Quy Nhon University, Binh Dinh, Vietnam, Email: a*ntlhang@qnu.edu.vn

Innovation plays an important role in increasing the competitiveness, and sustainable development of the enterprises. This study aims to evaluate the status of innovation activities in enterprises and propose policies to improve business performance by analysing the statistical description data from 200 enterprises surveyed in Binh Dinh. We evaluate the innovation activities in five aspects: product innovation, production process innovation, management organisation innovation, marketing innovation, and technology innovation. The results show that most enterprises are less likely to invest in innovation, with the average score being ‘moderate’. Specifically, while the score of marketing innovation is ‘highly moderate’, it is also quite low for technology innovation. The average scores of product innovation, production innovation, and management organisation innovation are ‘moderate’. This study also discussed, and proposed solutions supporting innovation activities for businesses in terms of the product, production process, management, marketing, and technology. Pages 938 to 958




Students’ Perceptions of a Computer Learning Management Process: An Evaluation in Indonesia

Sunartaa, Rusijonob, Karwantoc, Sugi Hartonod*, a,b,cManagement Education Department, Universitas Negeri Surabaya, Surabaya, Indonesia, dMathematics Education Department, Universitas Negeri Surabaya, Surabaya, Indonesia, Email: d*sugihartonounesa@gmail.com

The management of a computer-based learning process has been implemented at the Indonesian Naval Technology College for the last three years in several courses, including both undergraduate, and post-graduate programs. The management of the learning process has shifted from traditional learning. The role of computers in the learning process by lecturers will change the students' perceptions of the learning process upon the components of the lecturer, equipment, and methods applied. The aim of this study is to evaluate students' perceptions of the implementation of learning process management in a computer-based classroom. The research was conducted by an explorative descriptive method, which involved 50 undergraduate, and postgraduate students. The data was obtained through questionnaires, and descriptive analysis of the responses received from students. The results show that most of the students have particularly good attention, and enthusiasm in joining the program. At the time of the scholarship process, there was only a modest number of students who performed the activities with computers in a manner which was not in accordance with the program objectives. They communicated using social media, and playing games, and several were undertaking college assignments, which were not related to the courses that were being taught. Pages 959 to 972




Workplace Friendship and Innovative Work Behaviour: Investigating the Mediation Model in Indonesian SMEs Context

Irfan Helmya*, Gunarso Wiwohob, a,bDepartement of Management, Putra Bangsa Economics College, Indonesia, Email: a*risetirfan@gmail.com

The research development to date is still unclear regarding the impact of workplace friendship on organisational outcomes. The purpose of this paper is to extend previous research by investigating the relationship between workplace friendship on innovative work behaviour. This study also examines the mediating role of workplace happiness, knowledge sharing and psychological safety on the relationship between workplace friendship and innovative work behaviour. Data were obtained using a self-administrated survey from 250 employees working in the creative industry of Small Medium Entreprises (SMEs) in Central Java, Indonesia. Findings reveal that workplace friendship shares a positive relationship with innovative work behaviour via workplace happiness and knowledge sharing. Results also indicate that workplace happiness and psychological safety have a significant effect on knowledge sharing. However, the findings found that psychological safety is not significantly related to innovative work behaviour. This present study provides a new insight regarding on how to nurture a workplace friendship to encourage employees’ innovative work behaviour. Pages 973 to 993



The Relationship between Faculty Members' Perception of Emotional Blackmail and Their Organisational Trust in Jordanian Universities

Aieman Ahmad Al-Omaria*, Zohair Hussain Al-Zoubib, Ahmad Mousa Mahasnehc, aDept. of Foundations and Educational Administration, Sultan Qaboos University, Muscat, Sultanate of Oman, bcDept. of Educational Foundations and Administration, The Hashemite University, Zarqa, Jordan, Email: a*a.alomari@squ.edu.om

This study aimed to determine faculty members' perception of emotional blackmail (EB) and the relationship to organisational trust (OT) in Jordanian Universities.  A quantitative approach used a correlational design with a random sample of a total 289 faculty members in public Jordanian universities. Used in this study, the EB scale had three subscales; fear, obligation and guilt, with 25 items, and OT had a total of 12 items. The results revealed that participants perceived EB and OT at a medium level. There were no significant differences in EB levels according to participants' gender and college. There were significant differences in EB levels according to teaching experiences in favour of less than five years, 5-10 years, and more than 20 years. There are significant differences in EB levels according to academic rank variables in favour of associate and assistant professors.  No significant differences in OT levels were perceived according to participants' gender, college or teaching experience, whilst there were significant differences in OT levels perceived according to participants' academic rank in favour of associate, assistant and tutor. There was a negative correlation between EB and OT perceived by faculty members. The researchers recommended that the Jordanian universities should pay attention to EB and OT in their universities. Pages 994 to 1011
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